Great for millennial who lives with parents/doesn't have rent.
Position is attractive for millennials. They sugar coat the low salary with catered lunches, dog-friendly environment, ping pong table/games, unlimited snacks and coffee. Although I am a millennial myself, I would rather have a higher salary than these office amenities. They seem like a waste of money that could be put into paying us higher wages.
The position started out rigorous, with unlimited work to do everyday. I liked this. It kept me very busy and allowed me to get overtime hours, which they were very ok with allowing. However, they hired so many more agents since I started, that the work load started to dwindle to the point where I was offered to leave early numerous days to save the company money. Most days I just sit at my desk asking managers for more work/waiting around for a guest to call in. Its mind-numbing. I guess they just overshot the amount of new employees they needed to the point where there is little to no work to fill an 8 hour shift. I just hope since the company is still expanding their units globally, that they may temporarily cease their hiring in this department until they see how much more work the new units will actually be for the customer service position.