Phlebotomist (Former Employee) – Phoenix, AZ – October 13, 2018
A typical day at Sonora was meeting and greeting patients. Take their information from doctor for the lab test. Take their insurance information. The hardest part of the job was working with patients that were irate.
For the most part enjoyed working for Sonora Quest but when a site closes they place u wherever rathee than making sure it will be a good fit for the
Phlebotomist I (Former Employee) – Tempe, AZ – September 27, 2018
Try to cut costs over having the correct tools to perform blood draws especially on elderly and very difficult sicks. Many patients ask for the butterfly but couldn’t always use the butterfly due to only being allowed to have 100 per month.
Trainer Customer Service Patient Billing (Former Employee) – Tempe, AZ 85281 – June 30, 2018
It was a great place. I loved it till we got a new supervisor. A supervisor that had no background in patient billing. Or call center environment. But all in all I enjoyed my time there the employees were amazing.
Phlebotomist (Current Employee) – Arizona – June 22, 2018
Being a patient and a dedicated employee to SQL, I enjoy working here. My supervisor is amazing. I've been with the company for six months. Working on becoming a phleb ll and for my 1 year hoping to move to a hospital for overnights. Everday is something new and I cant wait to continue my career with SQL. Thank you!
Thank YOU for your hard work and patience! We appreciate stories like this and are invested in seeing you succeed!
Job Work/Life Balance
I left because I was getting tired of working the weekends.
Med Lab Courier (Former Employee) – Tempe, AZ – June 17, 2018
I worked at Sonora Laboratories for over 14 years. The management was never great, but grew worse over the years. Sonora Labs, and Banner Hospitals are associated with Laboratory Sciences of AZ. Banner Hospitals are expanding in the Valley, along with Banner Urgent Care. With all of the expansion of Banner Hospitals and Banner Urgent Care's in the Valley, they don't hire more med lab couriers to cover the extra stops, they just pile it on the existing couriers. I needed a handcart for picking up pathology, containers with specimens, and dropping off dry ice and cold packs. The handcarts in their company cars were always broken or missing. I just bought my own handcart to avoid the stress of trying to find a handcart that worked. In my opinion, Sonora Labs is stressed out with all of their new growth, and they are stressing out their couriers to cover their expansion. I have accumulated a lot of PTO, but had a hard time using it, because management never had enough drivers to cover their bases. In my opinion, there was a lack of communication from management and to their employees. Logistics now has a new management team that has been initiated since last Nov., and since that time most of the dispatchers have been fired or have quit. I talk to a lot of people who work at Sonora. Almost all of them say, that Sonora has changed a lot, and not for the better.
They have good benefits like health care, but every year it becomes more expensive, and covers less. You do accumulate PTO, even working part-time.
Phlebotomist (Former Employee) – Glendale, AZ – June 8, 2018
I dont know if someone would actually read this but I worked for Sonora Quest for almost a year. Within that year i found out i was very sick Sonora Quest made it near impossible to care for myself and family, I couldnt take anymore time off when i did take time off my supervisor made it seem like i was being a burden. Then i was asked to be removed from a site, this site had gone through at least 4 to 5 phlebotomist in a year and was a very problem site, made it clear they didnt want us to be there, But i got let go sonora quest and my supervisor never had my back or questioned what was really going on. I know for a fact i am not the only employee that feels this way. At Sonora quest the employees are just a number it doesnt matter what you do how how much you try,which is why the turn around rate is so high. I truly went into this company wanting to retire but how wrong was i when you see how employees get treated there.