Manager (Former Employee) – Boston, MA – June 13, 2018
Very fast paced work environment yet bogged down by too many managerial decisions, not a lot of room for calling your own shots to do the right thing without kicking a hornets nest of critical opinions. Not a lot of career advancement opportunities. Complete lack of understanding from global leadership on how the rest of the company works, no understanding of necessary workforce requirements and headcount for the magnitude and responsibilities the job entails. With the most recent round of layoffs the company just made incredibly difficult jobs even more difficult by cutting manpower when it should be feeding the machine to make itself run smoother.
Great culture, product discounts, amazing people to work with
Short-sighted global leadership, lack of understanding of day-to-day stresses and requirements, lack of headcount, work-life balance totally out of whack
Sales Associate (part-time) (Current Employee) – New York, NY – November 9, 2017
They haven’t figured out how to run ther retail department. The number of cooks in the kitchen on the storefront denture is debilitating to overall functionality. People higher up pretend to listen but don’t actually.
Work hard, your pay counts on stock being valuable
EPM (Current Employee) – Santa Barbara, CA – September 24, 2017
Lots of smart people, but no prima donnas. Work hard, play hard. Flexible hours, but expect to work a lot of hours. They have a policy of wanting the top 10% of recruits but pay the median.salary. Your compensation depends on someday your stock options being valuable and more importantly becoming liquid.
Software (Former Employee) – Boston, MA – January 16, 2017
Cons: -They do not let employees review their managers, so when people are mismanaged no one ever knows. People quietly disappear often due to not being set up to succeed or they were mismanaged and no one would ever know. I have seen people uproot their life to move to one of the main locations then disappear a few months in. - Not much upward growth. Its a big company that does not do well working across silos. - They now have lot of competition. - Company is not as cool as you think it would be, don't believe the product branding crosses over into the work place. Not diverse, some silos can be bro-ish. - No 401K matching - No Raises
Pros - Good discount on product - Decent Bonus - Office spaces are nice in all the locations - Stock - would be nice if it was something that could be cashed out. - Cool product to work on - Decent Vacation and time off policy
Advice to Management:
Set people up for success, it is not always the individual contributor that is the problem. You created a culture where managers are never given reviews are not held accountable from the people they manage. Get more people leaders, treat people well not just managers/directors.
Operations Manager (Current Employee) – Santa Barbara, CA – October 14, 2016
There are come incredible and unique things about Sonos that I love - directness and transparency at all levels of the organization, people who are deeply passionate about music and the music-listening experience (and therefore our mission), and a level of caring and ownership about the company that I've never experienced anywhere else. That said, it's a hard and exciting time for us right now. There is a lot of foundational work to be done to build a truly long lasting company and not always enough resources to do it. We've lost some of the "start-upy" culture elements that people who've been here a while loved and small pockets of employees are trying to retain that while we also work on the scaling and process work and become more cost-containment focused. So we are in a stage of a lot of change and evolution - it will be a telling 6-18 months and so far I feel optimistic that we'll be able to keep the fundamental things about us that make us different.
A lot of challenging work to do, lots of autonomy to do good work while collaborating with smart, music-obsessed co workers
At a stage where more scaling and process is probably needed, difficult to balance that with the cool, experience-led, start-up vibe, but everyone is trying hard to keep that unique culture as we grow and scale