Questions and Answers about Sorenson Communications

Here's what people have asked and answered about working for and interviewing at Sorenson Communications.

Ask or search question

Don't see your question? Post it publicly! Please don't submit any personal information. Guidelines
The best questions are directly relevant to Sorenson Communications.
  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

14 questions

As a part time employee, I don't receive paid vacation days.

Answered

See 4 answers
Report question

Focus inwardly on employee relations and interdepartmental operations and help to boost employee morale as a whole. Sorenson customers can vouch for the company, but can the employees say the same?

Answered

See 4 answers
Report question

I dreaded going into work, but the calls themselves were usually fine. But I had very bad luck and got some that had the worst of the worst kinds of people, and I still had to repeat every single word said.

Answered

See 3 answers
Report question

I applied online and got interview following next week then got hired right there.

Answered

See 3 answers
Report question

Basic IT what-if troubleshooting questions, lingo definitions (what does DNS stand for, what does it do, etc), how does a firewall operate on a basic level, customer service related interview questions, tensile strength tests and personal questions such as "Did you experience blank in your life? How did you overcome this?"
Interview felt decently personal and less rigid and removed as most interviews can feel.

Answered

See 3 answers
Report question

Everything includes pay half percent of tax.

Answered

See 2 answers
Report question

Keep It Simple is what you consistently hear, however the process needs improving. The duplication of workload is tedious and not compliant of a well run office or large corporation.

Answered

See 2 answers
Report question

50 minutes in calls, 10 minutes break per hour. 15 seconds between calls. Your lunch or other breaks are unpaid and at your discretion as long as they fit within your state's break requirements. The incredible cognitive and physical effort of this work requires more break times, more flexibility for time off the phones after traumatic calls, and better protection from abusive callers.

Answered

See 2 answers
Report question

8 hours per day

Answered

See 2 answers
Report question
Claimed Profile