SoulCycle Culture reviews
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Terrible place to work. Minimum wage with very little room for increase. The team here likes to say they are a family, but the employees are rude and catty. The managers as well, are mean and care only for the instructors happiness. Its very weird how front desk employees are treated like trash when we are the backbone of the company.
The Company Culture is horrible
SoulCycle has a lot of work to do on their culture. The outward presentation is not reflective of the actual internal culture. There is unfortunately zero work like balance with work required on the weekends consistently. That said the product is amazing a lot of the people are incredible. The employees who have been there a long time understand the mission but the Equinox takeover has devalued the brand tremendously. There are so many great minds and amazing people who work for this company but the ever changing leadership does not value tenure and history and prioritizes bad behavior of the instructor population making it impossible to change the culture. Until people are held accountable for their actions nothing will change. Everything is done for face value.
Super fun environment to work however upper leadership fails in taking care of their people....it is all about the bottom line.
SoulCycle desires to have a company just like lululemon. They hire people from lululemon in hopes to build the same type of culture however they fail at that specifically when it comes to leading through the lense of people. They care more about their bottom line than they do about their own people that work so hard for them.
SoulCycle was a really fun, part-time job. But there wasn't a lot of room for growth. Hours were pretty restrictive as it has to follow a class schedule and the pay wasn't very competitive. The only perk that seemed to make up for the lack in my paycheck was the awesome people and free classes.
Free classes, great team
I love working at soul cycle. It is a team effort and I get along very well with my managers and co workers. I finish my tasks efficiently and am always looking for the next task to get done. Overall, it is a great working environment.
a great place to work a great environment . The classes are great i recommend everyone go give SOUL CYCLE a chance.. there really is no hard part to the job u just have to love people & smile make them feel just as if u wanted to be treated.. i loved it all complete team work.. clean & very neat environment
A typical day at Soul is wildly inconsistent, they often start exceptionally early, think 5am. The shifts are short to avoiding giving proper breaks and they severely restrict the number of hours eligible to work during the week. More than anything they need to evaluate studio culture, it appears loving and like a family, but actually this is not at all true. The culture at Soul demands that employees also be customers of the product, which is fine, except that it is not possible to do this unless you are from a family that is likely higher than middle income. Beyond that, they do not give clear access to HR personnel and the do not respect religious holidays as the law demands.
Cooperate Culture, Inconsistent Hours
A culture focused on growth, future innovation, new ideas and new people. This culture offers many exciting opportunities but also comes with blinders to the struggling existing business and people. Investement, shown by both time and money, is clearly in “the new” and not in the existing. This has lead to a culture of fear, instability and mistrust. The people working at Soul are passionate, bright, kind, collaborative, driven and very hard workers.