SoulCycle Culture reviews
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Cleaner (Former Employee) - Chicago, IL - June 14, 2022
Indeed Featured review
The most useful review selected by IndeedCool place to work, friendly staff and free classes. Room to move up in company. Instructors are nice. Shifts are short so perfect for seasonal or part time.
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Productive and fun workplace. Incredible community especially at the location I worked at.
Front Desk Associate (Former Employee) - New York, NY East 83rd St - April 16, 2022
The SoulCycle community is incredible. I had the best 2 years of my life working there part time while I was in college. The entire environment was efficient, managed very well, and was also a fun place to be. Strangely enough, I always looked forward to going to work, and my coworkers became my family.
Pros
Endless coffee runs, can ride for free
Cons
Not many benefits if you’re part time
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SoulCycle insights
What people like
- Supportive environment
- Sense of belonging
- Feeling of personal appreciation
Areas for improvement
- Fair pay for job
- Overall satisfaction
- Time and location flexibility
Tough place for managers
Assistant Manager (Former Employee) - Los Angeles, CA - December 1, 2021
The culture seems amazing at the get-go, but corporate doesn’t give management enough tools to really implement and practice what they preach. Tough work life balance.
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Company in transition
Director (Current Employee) - New York, NY - April 4, 2021
SoulCycle has a lot of work to do on their culture. The outward presentation is not reflective of the actual internal culture. There is unfortunately zero work like balance with work required on the weekends consistently. That said the product is amazing a lot of the people are incredible. The employees who have been there a long time understand the mission but the Equinox takeover has devalued the brand tremendously. There are so many great minds and amazing people who work for this company but the ever changing leadership does not value tenure and history and prioritizes bad behavior of the instructor population making it impossible to change the culture. Until people are held accountable for their actions nothing will change. Everything is done for face value.
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Soulcycle
Customer Service (Former Employee) - NYC - November 5, 2020
Terrible place to work. Minimum wage with very little room for increase. The team here likes to say they are a family, but the employees are rude and catty. The managers as well, are mean and care only for the instructors happiness. Its very weird how front desk employees are treated like trash when we are the backbone of the company.
Pros
Clothes Discount
Cons
The Company Culture is horrible
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Super fun environment to work however upper leadership fails in taking care of their people....it is all about the bottom line.
N/A (Former Employee) - Las Vegas, NV - April 3, 2020
SoulCycle desires to have a company just like lululemon. They hire people from lululemon in hopes to build the same type of culture however they fail at that specifically when it comes to leading through the lense of people. They care more about their bottom line than they do about their own people that work so hard for them.
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Fun part-time job
Senior Keyholder (Former Employee) - Larkspur, CA - March 31, 2020
SoulCycle was a really fun, part-time job. But there wasn't a lot of room for growth. Hours were pretty restrictive as it has to follow a class schedule and the pay wasn't very competitive. The only perk that seemed to make up for the lack in my paycheck was the awesome people and free classes.
Pros
Free classes, great team
Cons
Pay, growth
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Fun place to work
Assistant Manager (Former Employee) - Los Angeles, CA - March 10, 2020
Fun place to work, great place to enter into a management role. Room for advancement , good benefits. The people who work there are amazing! Company culture continues to improve.
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Productive and fun working enviornment
Front Desk Receptionist (Current Employee) - Miami, FL - February 21, 2020
I love working at soul cycle. It is a team effort and I get along very well with my managers and co workers. I finish my tasks efficiently and am always looking for the next task to get done. Overall, it is a great working environment.
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All depends on which studio you are at
Front Desk Associate (Current Employee) - Brooklyn, NY - September 11, 2019
I have met amazing and horrible people working for this company. If you have a great team and managers, it can be heaven. Otherwise, the job can have several challenges.
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Jobs at SoulCycle
Great place to work
Studio Manager (Former Employee) - British Columbia - May 15, 2019
The company culture is unmatched. You will work odd hours in the studio, but it's worth every minute. If you are open to relocating, there are endless possibilities for career advancement.
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Great place to work
Cleaning Training Lead (Former Employee) - San Francisco, CA - April 22, 2019
Soul cycle was a fun place to work. Nice customers and benefits of being able to ride for free. I was able to visit other locations in the area and work with different groups.
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FUN place to work!
Shift Manager (Current Employee) - Austin, TX - April 16, 2019
I have loved working at SoulCycle! The people they hire are amazing, upbeat, and all around great people. The instructors are great and the management I had was amazing.
Pros
Flexible schedule, great pay for PT work
Cons
Some PT employees can be lazy
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great
Porter (Former Employee) - Hoboken, NJ - April 9, 2019
a great place to work a great environment . The classes are great i recommend everyone go give SOUL CYCLE a chance.. there really is no hard part to the job u just have to love people & smile make them feel just as if u wanted to be treated.. i loved it all complete team work.. clean & very neat environment
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Interesting Place to Work
Front Desk Associate (Former Employee) - New York, NY - February 21, 2019
A typical day at Soul is wildly inconsistent, they often start exceptionally early, think 5am. The shifts are short to avoiding giving proper breaks and they severely restrict the number of hours eligible to work during the week. More than anything they need to evaluate studio culture, it appears loving and like a family, but actually this is not at all true. The culture at Soul demands that employees also be customers of the product, which is fine, except that it is not possible to do this unless you are from a family that is likely higher than middle income. Beyond that, they do not give clear access to HR personnel and the do not respect religious holidays as the law demands.
Pros
Free SoulCycle
Cons
Cooperate Culture, Inconsistent Hours
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Best job ever
Front Desk Staff/Educator (Current Employee) - Los Gatos, CA - September 25, 2018
I learned so much from working here. It is so fun and you meet so many great people. It is fast paced and you have to be great with communication. I encourage anyone to apply!
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SoulCycle
Assistant Studio Manager (Current Employee) - Ardmore, PA - August 21, 2018
Working for SoulCycle is an amazing and can be such a joy! It takes a lot of work/life balance, which could be the hardest part of the job - but also the most enjoyable. The culture of the job is free flowing and there is always room to grow!
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Great Coworkers
Assistant Manager (Current Employee) - New York, NY - August 18, 2018
Community of people is mostly awesome!
Initiative to better it's people.
Great PTO.
Sometimes hard work life balance.
Great perks.
Overall good place to be.
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Growing Pains
A culture focused on growth, future innovation, new ideas and new people. This culture offers many exciting opportunities but also comes with blinders to the struggling existing business and people. Investement, shown by both time and money, is clearly in “the new” and not in the existing. This has lead to a culture of fear, instability and mistrust. The people working at Soul are passionate, bright, kind, collaborative, driven and very hard workers.
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Definitely productive / fun environment
Cleaning Staff (Current Employee) - Washington, DC 20001 - August 14, 2018
Overall soul cycle experience was a great one .Everyone there was super friendly and relaxed . Great team work as well everybody participated in daily duties
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Great place
Front Desk Staff (Former Employee) - Martha's Vineyard, MA - August 2, 2018
It was a fun place to work
Managers were extremely helpful.
The culture was great
Most enjoyable part of the job was talking to customers and becoming friends with them.
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Ask a question about working or interviewing at SoulCycle. Our community is ready to answer.Ask a QuestionOverall rating
5
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4
34
3
25
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5
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Ratings by category
3.8 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Compensation/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.7 out of 5 stars for Management
4.0 out of 5 stars for Culture
Ratings from women
3.4
InHerSight Score3.6Personal Development
3.9Career Opportunities
2.7Family Support
Women rate the female-friendliness of their workplaces on InHerSight
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Questions about SoulCycle
- What benefits does SoulCycle offer?4 people answered
- If you were in charge, what would you do to make SoulCycle a better place to work?4 people answered
- What is the best part of working at SoulCycle?3 people answered
- What advice would you give the CEO of SoulCycle about how to improve it?3 people answered
- What are the working hours and days of work for this part-time job? What does it pay hourly?3 people answered
- What is the interview process like at SoulCycle?3 people answered
- What is the most stressful part about working at SoulCycle?2 people answered
- Is weekend mandatory2 people answered
- How often do raises occur at SoulCycle?2 people answered
- How are the working hours at SoulCycle?2 people answered
SoulCycle Reviews by Job Title
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Discussion topics at SoulCycle
Professional development
Mission and values
PTO and work-life balance
Work from home
Parents and caregivers
Internships and graduate programs
COVID-19 response
Accessibility, Disability and Accommodation
What’s it like working at SoulCycle?