SoulCycle Culture reviews

Very fun to work at, but sometimes can be a bit cliquey of a work environment. Great perks and benefits, and the culture is to be kind. Overall a good place to work!

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Great place to work

Front desk staff (Former Employee) - Denver, CO - July 10, 2023

Great experience! Good hours & ability to have a consistent monthly schedule, but can chance each month. Awesome co-workers and great environment. Sometimes hard to know everything

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SoulCycle insights

Based on 78 survey responses

What people like

Inclusive work environment
Sense of belonging
Feeling of personal appreciation

Areas for improvement

Fair pay for job

Great

Instructor (Former Employee) - California - May 21, 2023

You get what you put in. Competitive and fun. Pay is ok. Worth it just to get a free spin membership and other perks. Just trying to fill the space here

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Fun workplace

Front Desk (Current Employee) - Texas - March 16, 2023

Super fun and coworkers are all close. Lots of perks and benefits. Love meeting all the people. Ride for free at any location. Slow and fast times like check in vs during a class.

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Fun Workplace

Staff (Former Employee) - San Francisco, CA - February 17, 2023

Great work environment, productive and encouraging team. Room for growth and you get to ride for free if there is room in the class. Met some of my best friends while working there.

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1 star

Front desk (Former Employee) - California - December 28, 2022

What is the best part of working at the company?Disorganized, out of touch, doesn’t care about employees or clientele. Only focused on cutting corners to make money, increasing demands on employees without compensation, and poor internal development What is the most stressful part about working at the company?Employee benefit to ride for freeWhat is the work environment and culture like at the company?Toxic and non inclusive

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Great

Cleaner (Former Employee) - Chicago, IL - June 14, 2022

Cool place to work, friendly staff and free classes. Room to move up in company. Instructors are nice. Shifts are short so perfect for seasonal or part time.

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Productive and fun workplace. Incredible community especially at the location I worked at.

Front Desk Associate (Former Employee) - New York, NY East 83rd St - April 16, 2022

The SoulCycle community is incredible. I had the best 2 years of my life working there part time while I was in college. The entire environment was efficient, managed very well, and was also a fun place to be. Strangely enough, I always looked forward to going to work, and my coworkers became my family.

Pros

Endless coffee runs, can ride for free

Cons

Not many benefits if you’re part time

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Tough place for managers

Assistant Manager (Former Employee) - Los Angeles, CA - December 1, 2021

The culture seems amazing at the get-go, but corporate doesn’t give management enough tools to really implement and practice what they preach. Tough work life balance.

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Company in transition

Director (Current Employee) - New York, NY - April 4, 2021

SoulCycle has a lot of work to do on their culture. The outward presentation is not reflective of the actual internal culture. There is unfortunately zero work like balance with work required on the weekends consistently. That said the product is amazing a lot of the people are incredible. The employees who have been there a long time understand the mission but the Equinox takeover has devalued the brand tremendously. There are so many great minds and amazing people who work for this company but the ever changing leadership does not value tenure and history and prioritizes bad behavior of the instructor population making it impossible to change the culture. Until people are held accountable for their actions nothing will change. Everything is done for face value.

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Jobs at SoulCycle

Studio Crew, Bellevue

Bellevue, WA

30+ days ago

Assistant Studio Manager, West Hollywood- SoulCycle

West Hollywood, CA

15 days ago

Studio Manager, Connecticut - SoulCycle

Greenwich, CT

15 hours ago

Assistant Studio Manager, West Hollywood - SoulCycle

West Hollywood, CA

30+ days ago

Soulcycle

Customer Service (Former Employee) - NYC - November 5, 2020

Terrible place to work. Minimum wage with very little room for increase. The team here likes to say they are a family, but the employees are rude and catty. The managers as well, are mean and care only for the instructors happiness. Its very weird how front desk employees are treated like trash when we are the backbone of the company.

Pros

Clothes Discount

Cons

The Company Culture is horrible

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Super fun environment to work however upper leadership fails in taking care of their people....it is all about the bottom line.

N/A (Former Employee) - Las Vegas, NV - April 3, 2020

SoulCycle desires to have a company just like lululemon. They hire people from lululemon in hopes to build the same type of culture however they fail at that specifically when it comes to leading through the lense of people. They care more about their bottom line than they do about their own people that work so hard for them.

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Fun part-time job

Senior Keyholder (Former Employee) - Larkspur, CA - March 31, 2020

SoulCycle was a really fun, part-time job. But there wasn't a lot of room for growth. Hours were pretty restrictive as it has to follow a class schedule and the pay wasn't very competitive. The only perk that seemed to make up for the lack in my paycheck was the awesome people and free classes.

Pros

Free classes, great team

Cons

Pay, growth

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Fun place to work

Assistant Manager (Former Employee) - Los Angeles, CA - March 10, 2020

Fun place to work, great place to enter into a management role. Room for advancement , good benefits. The people who work there are amazing! Company culture continues to improve.

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Productive and fun working enviornment

Front Desk Receptionist (Current Employee) - Miami, FL - February 21, 2020

I love working at soul cycle. It is a team effort and I get along very well with my managers and co workers. I finish my tasks efficiently and am always looking for the next task to get done. Overall, it is a great working environment.

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All depends on which studio you are at

Front Desk Associate (Current Employee) - Brooklyn, NY - September 11, 2019

I have met amazing and horrible people working for this company. If you have a great team and managers, it can be heaven. Otherwise, the job can have several challenges.

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Great place to work

Studio Manager (Former Employee) - British Columbia - May 15, 2019

The company culture is unmatched. You will work odd hours in the studio, but it's worth every minute. If you are open to relocating, there are endless possibilities for career advancement.

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Great place to work

Cleaning Training Lead (Former Employee) - San Francisco, CA - April 22, 2019

Soul cycle was a fun place to work. Nice customers and benefits of being able to ride for free. I was able to visit other locations in the area and work with different groups.

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FUN place to work!

Shift Manager (Current Employee) - Austin, TX - April 16, 2019

I have loved working at SoulCycle! The people they hire are amazing, upbeat, and all around great people. The instructors are great and the management I had was amazing.

Pros

Flexible schedule, great pay for PT work

Cons

Some PT employees can be lazy

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great

Porter (Former Employee) - Hoboken, NJ - April 9, 2019

a great place to work a great environment . The classes are great i recommend everyone go give SOUL CYCLE a chance.. there really is no hard part to the job u just have to love people & smile make them feel just as if u wanted to be treated.. i loved it all complete team work.. clean & very neat environment

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Interesting Place to Work

Front Desk Associate (Former Employee) - New York, NY - February 21, 2019

A typical day at Soul is wildly inconsistent, they often start exceptionally early, think 5am. The shifts are short to avoiding giving proper breaks and they severely restrict the number of hours eligible to work during the week. More than anything they need to evaluate studio culture, it appears loving and like a family, but actually this is not at all true. The culture at Soul demands that employees also be customers of the product, which is fine, except that it is not possible to do this unless you are from a family that is likely higher than middle income. Beyond that, they do not give clear access to HR personnel and the do not respect religious holidays as the law demands.