Still having growing pains
Medical Assistant (Current Employee) – Bonney Lake, WA – May 31, 2017
Management is still changing and does so with little to no notice to affected staff. The main complaints from staff are: low pay, no communication from management, big announcements of plans that don't happen, managers that take credit for work they didn't do, CEO works remotely so she isn't there and is rarely seen, most feel deflated and overworked and under-appreciated. The "reward" for being excellent is usually a thank you note and a soda or candy bar. Time off is watched and tracked. People get fired for taking unscheduled time off for sick leave.
For management, there is little to no team building. As an MA, there is no growth opportunity and depending what clinic you work at, the culture is very different. Some clinical managers know what they are doing and some have no clue.
On the positive side, most of the management really want to see the company improve and have solid ideas. If they can figure out how to implement them and stick to their plans, the company will improve as morale improves.
Free lunches-sometimes, easy to get hired
poor management, poor communication, very low morale, lots of gossip, MAs and clinical staff stab each other is the back