Southbridge Savings Bank
4.3 out of 5 stars.
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Southbridge Savings Bank Employee Reviews

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3.5Work-Life Balance

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Southbridge Savings Bank insights

Based on 2 survey responses
Areas for improvement
  • Fair pay for job
  • Feeling of personal appreciation
  • Energizing work tasks
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SSB was a great bank for customers and employees!

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The most useful review selected by Indeed
As a mutual savings bank, this bank was focused on providing excellent service to its customers and (second) the professional growth of its employees. This made the job very enjoyable. Most of the management team had in excess of 20 years work experience with the bank.

Pros

Customer-focused

Cons

They merged with Spencer Savings Bank
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The best employee appreciation parties

My day started by getting my tellers ready for the day ahead, making sure they had everything they needed to provide the exceptional customer service that Southbridge Savings Bank was known for. I was lucky enough to work with people that cared about the front line and listened to us to help make the customers experience better than they would ever expect. The hardest part of my job was leaving it. I had been there for 13 years and I loved the company and the people I worked with. The best part of my job was the customers, I really loved being able to help them and make sure no matter how mad or discouraged they were when they came in, they always left with a smile on their face.

Pros

continual learning

Cons

having to leave
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My previous employer

Dedicated over 13 years of loyal service to this company as the Call Center Manager, FSR and Operations Clerk. Was a true joy building the Call Center team from the ground up.

Pros

Still has a few great people who believe in extraordinary customer service.
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good

I worked as ahead teller. Promoted bank products to meet customers needs. Maintianed a cash vault.Opened and closed branch. Enjoyed working with public.

Pros

learned alot about banking and selling products

Cons

wanted to do loans/hard to advance
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Overall rating

4.3

Based on 4 reviews
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Ratings by category

3.5Work/Life Balance
3.8Compensation/Benefits
3.5Job Security/Advancement
3.8Management
4.3Culture

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