My first manager was so-so, but the manager I worked for after her was amazing. She taught me so much and made it possible for me to promote when I was ready. My former district supervisor was fantastic, and the one I'm under now is just as good. Upper management is knowledgeable about the business and the day-to-day branch operations. They consistently update any outdated policies to better serve the customers. The work is very fast-paced, so you do have to be focused on your job in order to get the work done, but there is a lot of potential for earning big bucks when it comes to bonuses if the branch is meeting and exceeding standards. Pay is competitive in the industry and the benefits are great. The company offers health insurance at a competitive price, including dental, vision, and short-term disability. The company promotes from within whenever possible, so you can move up as far as you want if you work for it! District supervisors are invested in their branches and making sure they are successful, so they provide whatever guidance is necessary to help branches succeed. The only real downside is you do have to work late evenings or weekends if the office is below standard. It can also be stressful sometimes if the branch is a larger branch and/or short staffed, or on the occasion you have a dissatisfied or irate customer to help. Overall, though, I love my job and the positives far outweigh the negatives – at least for me. I have regular customers I’ve gotten to know and they become almost like family over time.
bonuses; great benefits including health, vision, dental; office environment
late nights & weekends if branch is below standard; dealing with dissatisfied/irate customers