The job is high paced with a focus on money and productivity despite saying they are non-profit. The fire people often and with minimal cause. They see huge turn overs because they are so poorly managed. There is usually only one good practice manager out of 4 or 5. If you complain about their tendency towards fulfilling their needs regardless of whether it benefits the client or not be prepared to receive a lot of push back. This organization is best as a means of getting a full license and then leaving as soon as possible. The client's there will all tell you the same thing, if they have been there for 5 or more years they have seen at least 5-6 different therapists with some as a high as 10.
3% 401K match. Competitive PTO (but see cons below)
Poor organiztion. No PTO for sick leave and closings. Everyone gets fired or quits.
Counselor (Current Employee) – Raleigh, NC – January 19, 2019
No communication or organization. Everyone is overworked, underpaid, and underappreciated. Administration is clueless, it's a very poorly ran organization. The clientele are wonderful to work with, the benefits are great.
The clientele are wonderful to work with, the benefits are great.
Administration is clueless, poorly ran organization.
Counselor III (Former Employee) – Raleigh, NC – December 17, 2018
Overall, I loved this job, the people I worked with and the people I worked for. There were opportunities to become more involved if you desired to. They're constantly looking to grow and want to hear feedback.
no micro-managing, wants to hear your feedback and will incorporate it into projects
Peer Support Specialist (Current Employee) – Raleigh, NC – November 1, 2018
I enjoyed my job with South Light I have learned a lot that has enhanced my job skills. i also feel that I contribute a great deal to the growth of the company. management at South Light were transparent work place culture was close net with team approach the hardest part of my job was facing the challenges of empowering beneficiaries who feels hopeless and lost the most enjoyable was seeing the success if those impacted by mental health and /or substance abuse diagnosis
Supportive and informative work place addressing mental health and substance abuse needs
Social Worker Intern (Former Employee) – Raleigh, NC – May 14, 2018
A typical work day started with group therapy with 12-20 individuals sharing their weekly experiences of living a recovery life style. I learned that relapsed is a part of the recovery process. I worked with a divests team of excellent License Clinical Social Workers (LCSW) that made the work place very relaxing and helpful atmosphere. The hardest part of the job was seeing the client want to change but the addiction would have the best of them. The most enjoyable part was seeing the individuals that work hard in recovery to maintain their sobriety.
Assistant (Former Employee) – Raleigh, NC – April 12, 2018
Before you except a position at SouthLight healthcare be wary because they have no appreciation for their employees. It doesn’t matter how hard you work, or the effort you put in someone else is always there to take the credit and make themselves look better. Managers are very rarely at the location, most of them work from home which brings down employee Morale. You can never reach anyone when you need help, it’s very slow-paced they overload you with work things that aren’t in your job description and then expect you to constantly do it and not get paid more to do so. While the benefits and PTO were good it was not worth the misery of being there.
Poor management, quick turnover, no appreciation, rude employees
This company does not have good senior-level leadership. The CEO doesn't even have business experience and doesn't care about his employees and it shows. That's why the retention rate is extremely high throughout the organization.
If you do not have anything nice to say, do not say anything at all. I have nothing more to tell. I have said all I am willing to say. My ratings say enough and another persons experience will be different then mine.
Not a place to build a career, questionable ethics of management.
CST (Former Employee) – Raleigh, NC – July 23, 2017
Management's focus is definitely on billing and not on client care. Culture is competitive amongst different programs, lots of finger pointing, etc. Very unrealistic expectations of productivity. Only way to get bonus/raise is if you are bringing in additional money. Not uncommon to be asked to provide/bill for services that are not clinically necessary.
Lots of opportunities for an associate licensed professional.
Ethically challenging, clinical skills under appreciated, pay is not competitive, poor morale due to management pressure for productivity rather than quality of services.
Caseloads are very high and no reward for hard or thorough work. Punitive measures used to increase productivity and improve documentation time. Great counselors but everyone is leaving because of the unrealistic expectations and culture in management.
Good colleagues. Loved working with clients.
Unorganized, chaotic, no support for clinical staff
Work directly with clients (Former Employee) – Raleigh, NC – April 30, 2017
I have never seen management bring the morale down so low in such a short amount of time in my life! Punitive measures are used to get the job done. No raises. Nothing for good hard work. Demands to get impossible tasks done all within 40 hours and you are punished for working overtime. 20 employees have quit or been fired in the last 3 months. It is a liability to the employees to be working here. I do not recommend.
I learned alot of information and skills. Nice place to work, very into the community. I didn't know they help out as much as they do. Programs are easy to sign up and most of the time can get to you within a week.
Professionals with the goal of providing substance abuse services and mental health care to those in need. We have a devoted team of clinicians and administrative staff who try very hard in what we do daily.