Southwest Airlines
Happiness rating is 78 out of 100
4.3 out of 5 stars.
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Southwest Airlines Careers and Employment

Work happiness

Scores based on about 1,221 responses to Indeed's survey on work happiness
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About the company

  • CEO
    Robert E. Jordan
    approve of Robert E. Jordan's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
    Transportation & Logistics
  • Link
    Southwest Airlines website
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You’re seeing all 188 jobs at Southwest Airlines because we can’t find any available jobs at Southwest Airlines close to Ashburn, VA at the moment.

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Software Development

31 jobs


Salary estimated from 3.2K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 2.5K reviews and is evolving.



Scrum Master in Herndon, VA
on January 20, 2019
great environment. Learned to work as a team and in a diverse culture. Management is helpful, and easy to get along with. The best thing about working here is the perks and the people and sense of accomplishment.
Customer Service Representative in Indianapolis, IN
on May 22, 2022
Be prepared to get mandatory overtime as a new employee. Customers are rude and mean. some employees are only out for themselves. You bid your times every month so there are no set hours. Flight benefits have decreased and utilizing them is nearly impossible now .
Customer Service Agent in Denver, CO
on May 21, 2022
Southwest is a good company to work for if you’re someone that doesn’t have a life outside of work. You have to be ok with mandatory overtime (which was not said in the interview). They give you 4-6 weeks of training which would be nice, but in Denver there are too many people and too little trainers. This is the busiest airport in the country, so if you are coming here for your first airline job I would look at smaller airport stations. You are unable to pick your own schedule for months after you are hired. The scheduling is very inconvenient. Everything is seniority based. They give you free flights and a really good health package, 401k, and discounts. To me, it’s not worth it to not be able to keep plans and fearing if I will have to do mandatory overtime on my day off.
Ramp in Denver, CO
on May 19, 2022
Use to be a great company to work for until CEO changed. Over-worked new hires. Hours are only flexible based on your seniority and what lines you can hold.
Ramp Agent in Dallas, TX
on May 17, 2022
This job is demanding and terrible on your body long term. It’s great for benefits and that is the only pro about the job. You can retire happily but the journey to that point is rough

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Interview insights

Insights from 908 Indeed users who have interviewed with Southwest Airlines within the last 5 years.

Favorable experience
Interview is average
Process takes more than one month

Interview Questions

Tell me a time you went above and beyond with a customer

Shared on February 16, 2022

Tell me about yourself.. Are you willing to work nights, holiday, weekends or overtime? Are you okay with working outside? A time you saw someone not using safety.. What do you know about being a ramp agent? Why you left previous employers..

Shared on February 16, 2022

Why do you want to work at Southwest? And any conflicts and how did you resolve it.

Shared on February 27, 2020

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