Questions and Answers about Southwest Airlines

Here's what people have asked and answered about working for and interviewing at Southwest Airlines.

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  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

190 questions

I was hired by both United and southwest at 68, you have to be concerned and always practice safety and customer is always right

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If you have any lapse in work history better to explain why, best is to get on call job so you will be active working at some time, they will take uber and lyft as work experience just as long you have some kind of documentation as 1099s

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How many hours a week does a CSA work

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The CSA has a team of Reservation Sales Agents (12 or more). The CSA listens to random calls taken by the Agent and critiques the Agents voice tone, willingness to help our customers get the best fare for their destination, problem solving skills, and the ability to refer the customer to the right Department in order to resolve their issue. The CSA has to evaluate the Agent personally and offer suggestions when needed, they try to help the Agents if there is a issue that needs to be addressed and turn in reports of the conversation. Follow Up report with their supervisor.

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So it is true that Southwest hires flight attendants at 18? If that is true I need to know soon because I want to become a flight attendant I just want to know whether or not I should start job hunting now so I can apply right after high school.

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Yes, but you have to bid and bids are awarded based on seniority.Which could endup resulting in you having any shift, and no way to change it. Employees can trade days or shifts but you usually have to pay for them to trade. If you trade a shift with someone and they are treminated, get promoted or simply go on leave of absence, your trade is given back to you plus your schedule. You could very well end up working 18 hour days or double shifts.

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Yes you can

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