Central Support Desk Supervisor (Former Employee) – Dallas, TX – September 17, 2013
Great place to work. Managed a high volume call center with 18 direct reports. Gained additional experience on how to multi task and organize priorities. Part of a great team in a high stress exciting and dynamic environment. The most enjoyable was helping my staff make career choices. The Helpdesk was a springboard for opportunities and part of my responsibility was to prepare the best of the best and provide an opportunity for them to move on. The hardest part of the job was the long hours and keeping up with everything on a daily basis.