Southwest Airlines Employee Reviews
United States2,263 reviews
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Southwest Airlines hires good people with good hearts. You must be an honest and respectful person. I LOVE working there. There are lots of opportunities to advance in other areas. The culture is positive and rewarding. The benefits are outstanding. SWA is a GREAT company.
Well paid, flexible schedules, great benefits.
I moved to Southwest from a fairly large company. I heard impeccable things about the work culture here and wanted to give it a shot. Upon starting, I knew something was not right my first few weeks at the job. There were people 'warning me' about what I was 'in for', people told me stories about the last few people in my role and how they had all 'got out of there fast'. Against all odds, I wanted to give it a fair shot. I sincerely think that the façade of this company is that they paint over their inability to empower people to make decisions, their old school top-down highest-paid-in-the-room-speaks-first-and-last culture and overworking their employees with the fun parties, cards and cookies in the mail for your birthdays, and cultural celebrations that they put on. I do believe there may be pockets of good departments within this company, but the one I worked for was not enjoyable.
They are willing to spend money on grand events, great benefits and 401K match, travel benefits
Old-school culture, no genuine work-life balance, poor leadership examples
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great place to work. Great benefits and the best work/company culture ever. Management are fair. Fun atmosphere at work everyday. Have fun amongst the storms.
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People at Southwest Airlines have fun. There always seems to be a party each week while the weather is nice. The people are wonderful and most have worked there a very long time which says a lot.
Parties and social events
Red tape that takes time to get things done
Management in my department was very cliquish. If you were not part of a group of friends, you were not going to get anywhere. Awesome culture. Great pay and benefits.
Travel and relationships formed.
Extremely unhelpful leadership. Everyone out for themselves.
My position as a Cargo Agent at Southwest Airlines is pretty simple. We are only working if someone comes in to ship cargo on our flights. We have a lot of down time, which I use to study for school. It's a great environment as my fellow employees have been working there for over 25 years.
Be ready to work your behind off and not be appreciated for any of the work if it doesn't directly lead to your manager receiving their "performance" bonus....managers make $$$ off employees who break their backs for crumbs.
Occasional (yearly) paid lunch (pizza)
No breaks, hard labor, unfriendly and demanding management.