Southwest Key Programs Employee Reviews

Found 554 reviews matching the search See all 555 reviews
Sort by: Helpfulness | Rating | Date
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
management
Youth Care Worker (Current Employee) –  Phoenix, AZNovember 19, 2018
Supervisor bring a lot of stress to me. they need more training to work with different persons. managers need to work as a team. they have to follow the policies.
Pros
you can help people
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good but hours were complicated for school
Youth Care Worker (Current Employee) –  Tucson, AZNovember 11, 2018
I had to work an unusual shift but pay was fair. The environment could be stressful at times. The job itself was rewarding as we helped make the day better for the children.
Pros
Free lunch
Cons
short breaks
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
great earning with good co-workers
Case Manager (Current Employee) –  Tucson, AZNovember 8, 2018
great rewards for the job, some stressful process.
Pros
medical service for full time employees, good payment, not that hard positions to do
Cons
no resting time, different positions does not have even time for breakfast, hard shift roles, bad management process
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A good place to work
Youth Care Worker (Former Employee) –  Phoenix, AZNovember 8, 2018
A good place to work with fair salary and good benefits.
Also a flexible schedule and management team that understand the importance of a balance between work and personal life.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great mission
Clinician (Current Employee) –  San Diego, CANovember 5, 2018
I enjoy working here. There are a lot of great people and working with kids has been very fulfilling. It is frustrating that the work can be so impacted by political pressures, but it is a good place to grow.
Pros
Fulfilling
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very estressful
Youth Care Worker (Current Employee) –  Phoenix, AZNovember 4, 2018
Maltrató emocional y no se compadecen por las necesidades del empleado. Mucho tiempo sin usar el baño, completo estrés al cuidado de niños y jóvenes con altos volumen de agresividad.
Pros
Free lunch
Cons
Estress
Was this review helpful?Yes 2NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Too much documentation to fill up
Clinician (Current Employee) –  Phoenix, AZNovember 2, 2018
We are regulated by SWK, ORR and License meaning this that each organization require its own documentation.
We manage overload caseloads with more than 25 clients, that we have to see each week, and plus making follow up on any client of the program if the assigned Clinician is not present. You can plan your day in advance but you never know what it could happen during the day and you could stay long hours after your shift because there is some documentation that have to be submitted within 4 hours. The leads are like the police, behind you just to push you down instead of helping you effectively. They are always ready to let you know that you are behind your documentation but they are unable to help you to finish the work.
Pros
the kids
Cons
the management
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive place to work, helped families meet their obligations with job search to continue to receive their benefits
Case Manager (Former Employee) –  Harlingen, TXOctober 31, 2018
Southwest Key is a good place to work at. Fast paced, lots of work and lots of conditions to meet for the client served. Manager tried to keep staff motivated to work and meet office goals.
Pros
Manager tried to keep staff motivated by having breakfast together as a staff on Friday mornings.
Was this review helpful?YesNo 1Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
stressful work place
Case Manager (Current Employee) –  Youngtown, AZOctober 29, 2018
It is a stressful work place to work in. Management is not the best. Most of the leads are rude and unprofessional. However, working with children of this population is rewarding.
Was this review helpful?Yes 3NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Poor Management and (High) turnover rate
Youth Care Worker (Former Employee) –  Tucson, AZOctober 29, 2018
This company is great to work with only because of the minors. The overall staff are incredibly horrible. You are not allowed to do anything per management. When I say anything I mean it. You need to ask for permission for everything including going to the bathroom of having a snack. you stand for very long period of times without the ability to sit. There was once a case were a youth care worker fainted because of standing out in the sun for 3 hours during the summer. The pay is great while you are on contract and not benefits and once you become full time the pay goes down 3 dlls.
Cons
no breaks!!
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A good place to serve youth at need.
Vocational Coordinator (Current Employee) –  Youngtown, AZOctober 25, 2018
It is very rewarding to help children open doors to opportunities to fulfill their dreams and meet individual, family and community needs as well as reunifying unaccompanied immigrant children with their families while providing shelter and services.
Pros
Personal Rewards
Cons
Too strict
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive workplace
Youth Care Worker (Former Employee) –  Brownsville, TXOctober 25, 2018
Southwest key is a place of opportunity and growth. Everyday is challenging but well worth it. Different types of backgrounds and cultures. Staff and kids are great!
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Case Manager
Case Manager (Former Employee) –  Mesa, AZOctober 18, 2018
Responsible for the submission of service plans and other assessments required for the compiling of a comprehensive case file found on Southwest Key Programs.
Conduct initial intake, conduct interviews of family members, friends of family and/or sponsors to determine the integrity of the relationship and verify information received from minor within 24-48 hours upon admission to the shelter. • Determine options available for youth within 48-72 hours and proceed • Coordinate with local pro bono attorneys for the timely provision of “Know Your Rights” presentations to youth and ensure youth signs the acknowledgment and receives a copy of the Legal Service Provider list and Notice to Juvenile Aliens in Federal Facilities Funded by DHS or HHS. • Ensure the timely completion of (assessments) Initial Intake, Emergency Placement, and Preliminary Service Plans in accordance with SWK, State, and Federal requirements. Additional assessments may be required depending on the location of the program and state licensing requirements. Forms are subject to change at any time. • Ensure the timely submission of the initial Individual Service Plan due within 21 days of the youth’s arrival to the shelter and 30 day updates thereafter in accordance with SWK, State and Federal requirements. • Document all actions taken and contacts with youth, sponsor, and stakeholders in the form of progress notes (efforts) as required by SWK, State and Federal contracts. • Complete and submit reunification packets for initial review to Lead Case Manager or Designee. (if applicable) • Submit completed reunification
  more... packet with appropriate referral made by Case Manager for the timely release of youth to designated ORR representative. • Provide weekly face to face updates to youth and telephonic updates to family members/sponsor with documentation found in ETO. • Ensure the provision of two weekly telephonic contacts with family of origin, primary caregiver and/or sponsor. • Facilitate incoming calls to minors with the appropriate family members and other approved caregivers. • Facilitate attorney to client contact as requested by youth. • Coordinate weekly treatment team meetings with representatives from all departments at the shelter. • Attend case staffing with funding source representative. • Maintain physical and web-based client files. • Drive clients to facilitate program services, may include transportation to court appointments, attorney visits, other appointments as per contractual requirements as needed. May also include transporting youth within the United States if reunified. • Attend all organizational required trainings. • Attend all departmental and program meetings to ensure that up-to-date information  less
Was this review helpful?Yes 1No 1Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Transportation Specialist (Current Employee) –  Brownsville, TXOctober 18, 2018
Being given the opportunity to make a change in a kids life giving them advice about the better choices in life setting there mind on a path to be successful and the best part is when the kids are reunified with their loved ones its priceless
Pros
Plenty of overtime
Cons
Short breaks
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Working with youths rewarding.
Youth Care Worker (Former Employee) –  Brownsville, TXOctober 10, 2018
Supervise unaccompanied minors. Make sure they receive services (medical, dental, legal, etc.). Build positive rapport with youths. Transport or assist transport youths to outings (court hearings, dental/medical appointments, field trips, etc). Make sure all youths are accounted for.
Cons
No breaks.
Was this review helpful?Yes 5NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fun place
Tracker (Former Employee) –  Augusta, GAOctober 8, 2018
if you have a love for kids, then this will be the perfect job for. seeing the kids twicw a da, making sure they are on track at home and at school.Southwest Key is a nice place to work
Was this review helpful?Yes 3NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Awesome company that cares about their vision and employees
Clinical Program Director/FFT Therapist (Current Employee) –  Austin, TXOctober 6, 2018
Everyone's focus is on the mission of the company - to improve the lives of children. Everyone is very welcoming and accepting. They have a lot of females and minorities in high-ranking positions.
Pros
Flexible schedule, great management, great mission
Cons
somewhat limited with growth in the position I am in currently.
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive, and fun workplace.
Youth Care Worker (Former Employee) –  Tucson, AZSeptember 30, 2018
Was a good experience working with children who need help. Unaccompanied childrens that come to USA for a best life for them and their families. I learned a lot of these children .
Pros
No
Cons
Short breaks.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work at
Shift Leader (Former Employee) –  Youngtown, AZSeptember 27, 2018
There was room for advancement in the company. It was great working with the youth providing support for them. Overall its a very good job to have to grow.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
prodoctive and fun working place.
Youth Care Worker (Former Employee) –  Combes, TXSeptember 25, 2018
Working for SWK is exellent a very relaxing job.
they are always helping you to advance.
the personel working there are nice, and very helpful.
the benefits are very good.
they also have 401k.
Pros
free lunches.fun and productive
Was this review helpful?Yes 3No 1Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Southwest Key Programs. Our community is ready to answer.

Ask a Question

Overall rating

3.5
Based on 556 reviews
5170
4138
3123
247
178

See reviews about

3.3Work/Life Balance
3.6Compensation/Benefits
3.0Job Security/Advancement
3.0Management
3.5Culture

Ratings from women

2.9InHerSight Score

2.5Personal Development

3.6Career Opportunities

2.3Family Support

Women rate the female-friendliness of their workplaces on InHerSight

Powered by InHerSight