Southwest Key Programs Employee Reviews

Found 578 reviews matching the search See all 579 reviews
Sort by: Helpfulness | Rating | Date
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not worth sacrificing your life.
Child Care Worker (Current Employee) –  Brownsville, TXFebruary 15, 2019
My coworkers and my superiors could not contain the chaos that was a daily occurrence at this job. Nothing could be further from fulfilling. Not looking forward to going to work is a huge indicator of the work place environment.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
not fun, very stressful, always running from a place to another
Maintenance Lead/supervisor (Former Employee) –  Brownsville, TXFebruary 11, 2019
At Casa Padre Location the largest SWK shelter in the country, work life is very stressful, being the maintenance supervisor without an assistant is a very demanding task plus being the only one in on call for 365 days a year was taking too much time away from my family plus not getting any rise make you fill not having a happy life.
Pros
benefits
Cons
very stressful, too much work, no rise, not be recognized for the good you do to work
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Recommend
Case Manager (Former Employee) –  Brownsville, TXFebruary 4, 2019
I enjoyed being a Case Manager at SWK. However, the Lead Supervisors were very unprofessional. When speaking to workers they would say "hey" to get your attention and talk about employees to other employees in open. Almost daily you have unexpected reports due or meetings. No overtime and are still required to meet with all minors and perform extra duties within the 8 hr. work day.
Pros
Enjoyed working with minors and their family.
Cons
Management
Was this review helpful?Yes 3NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Ambiente de trabajo bueno
Youth Care Worker, Cook, Teacher (Former Employee) –  San Benito, TXJanuary 26, 2019
La mayoría de las veces no apresian todo tu esfuerzo laboral se fijan mas en tus errores y no en las cosas buenas que haces.
Pros
Buen salario, seguro medico
Cons
No te relevan rapido cuando necesitas ir al baño
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Feels good helping people and fun place to work.
Youth Care Worker (Former Employee) –  Mesa, AZJanuary 14, 2019
It was was very nice to help children through difficult times. So we used to do anything to make them happy. We really care and try to help them not to miss that much their country.
Pros
Fun place to work
Cons
Sad no to be able to help them faster to go with their families.
Was this review helpful?Yes 3NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Do not work here
Case Manager (Former Employee) –  Houston, TXJanuary 11, 2019
Management is the worse. Sometimes they won't pay you for your extra hours of work which is illegal, but the whole corporation seems to be corrupted. The bathrooms are disgusting. Everyone uses the bathrooms , but, yet, they expect the case managers to clean the bathrooms... I quit after a few months.
Pros
Working with children, great benefits
Cons
Management
Was this review helpful?Yes 11NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun, proffeinal , great mangment
Ycw (Current Employee) –  Glendale, AZJanuary 10, 2019
This a great job to work at. If you love to work with kids is the place to work. The stuff are great as well they are all like family; respect,love, and most important communcation. I highly recommend this company ! I worked here for 5 month's and they treated me and everyone with respect. The kids are very kind they just want love and be guide right. The facility's look awsesome remodeled. I give this company a 5 star !
Pros
Free lunch
Was this review helpful?Yes 2No 3Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Caution...Horrible
HR Business Partner (Former Employee) –  Austin, TXJanuary 9, 2019
It's not my fault, but one of the worst places I've ever worked. Bad management, horrible culture, In the news quite often for bad business practices. CEO/Organzation under investigation.
Was this review helpful?Yes 12No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Review
Case Manager (Former Employee) –  Channelview, TXJanuary 9, 2019
I enjoyed working for the company but the management was horrible. The only reason a lot of the employees stay is because of the children. The atmosphere of the job is good.
Pros
Experience, Working with children
Cons
Management
Was this review helpful?Yes 5NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Love this nonprofit
Manager (Former Employee) –  Austin, TXJanuary 6, 2019
Southwest Key does crucial work keeping kids out of the justice system, reducing mass incarceration, fighting for kids and living its values. There is so much innovation and talent here it's unbelievable.
Was this review helpful?Yes 4No 1Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun when you would interact with minors in Games or Classes.
Youth Care Worker (Current Employee) –  Mesa, AZ 85204January 5, 2019
This Place definitely has a lot of favorites. If you are a favorite, you will move up very fast. If you are a new employee chances are you can get moved up faster than employees that have been there longer than you. They ask you what areas you want to work in, then choose to keep you as a floater instead of teaching you new daily tasks. You can’t take Food unless you have a Dr Note. You usually will eat what they feed the kids. If you enjoy working with kids, then this is the job for you. Just do your job, don’t make friends because some people lack professionalism. People love gossiping at all the Casas. The choice is yours.
Pros
Making a difference for the kids, mentoring them.
Cons
No breaks, no lunch breaks, sometimes you have to eat in front of kids rooms.
Was this review helpful?Yes 11No 1Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
stressful
Youth Tracker (Former Employee) –  Savannah, GAJanuary 4, 2019
Coworkers were awesome, administration was horrible. Children and parents were amazing. Love working with at risk youth, specially the ones who wanted to be better.
Was this review helpful?Yes 5No 2Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Poor management
Case Manager (Former Employee) –  Tucson, AZDecember 26, 2018
Although the company's goals are great and well intended, management in every single department lack professionalism, management is very poor, there is a lot of favoritism, and hostile environment.

Management is very poor, they lack work ethic and confidentiality. There were several instances in which employees did not feel comfortable with coworkers or managements and several employees went to Human Resources. Human Resources pretended to care and keep confidentiality, but failed greatly. There was a lot of gossip and favoritism. All of the issues discusses with HR were quickly in everyone's ears.

Save your time and work somewhere else. Too stressful and too much work, for the pay and to deal with all the drama.
Pros
healthcare, 401k, schedule
Cons
unprofessional, unfair, inequality, gossip
Was this review helpful?Yes 21No 1Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Worst company I have worked for
Administrative Assistant (Current Employee) –  Phoenix, AZDecember 23, 2018
This organization lack professionalism, integrity and a sense of what they are doing. There is no structure and practices are unethical with employees. Favoritism is a huge part of their toxic culture.
Was this review helpful?Yes 14No 1Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Pay is good
Youth Care Worker/Medical (Former Employee) –  Phoenix, AZDecember 22, 2018
The jobs at SWK are very stressful and you feel as if you do not have support from management or executive personal. The work this company does as to caring for the clients is great however after being employed for two years I feel like they have lost their vision and mission. The pay is great compared to other places health benefits are good. The down fall in your cannot always take your PTO when you need it, as it is program needs and you don't have weekends off.
Was this review helpful?Yes 14No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Pretty good part-time job
Youth Tracker (Current Employee) –  GeorgiaDecember 20, 2018
I love this job as a part time job. It can be relaxed or past paced depending on how fast you would like to get off work. The kids are just kids who may have ran into a little trouble. At first I was afraid to go into some of the more troubled neighborhood, but everything has been smooth so far and I have not encountered any danger. It's nice getting to know the youth and the staff here is really helpful. I would say the hardest part would be the driving for others, but I enjoy the alone time. I work with a small team of people and everyone helps each other out.
Pros
Pay, set your own pace, Set tasks
Cons
Driving
Was this review helpful?Yes 1No 3Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place
YOUTH CARE WORKER (Former Employee) –  Brownsville, TXDecember 19, 2018
Before the mass lay off they had due to low influx of children the environment was over all very fun and there is room to grow in the company and or move up in positions you just need to show the insinuative and drive that you want to progress along with talking to your supervisors .
Pros
Great pay
Cons
short lunch breaks for night shifts
Was this review helpful?Yes 5No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
The children make it better
CASE MANAGER AND MENTOR (Current Employee) –  Houston, TXDecember 12, 2018
Working here has been very rewarding when I focus on how I am helping the clients, however, there are times when management forgets about their staff and chaos ensues. Overall, it was a great working experience.
Pros
No uniform
Cons
no flexible time
Was this review helpful?Yes 7NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Hard work doesn't pay off at Southwest Key
Licensed Professional Counselor-Intern (Former Employee) –  Brownsville, TXDecember 10, 2018
I worked more than 50 hours a week, never received the promised bonus for working 10 hour days. Bathrooms were unsanitary; no toilet paper available, no hand soap, toilets soiled and broken, toilet paper all over the floor. The institution felt like a fascist authoritarian enterprise ruled by fear and intimidation. People were ordered to spy and tell on each other. The so called "shelter" was run like a prison. The work culture was hostile and unfriendly. The directors acted like tyrannical dictators and employees walked on eggshells. The organization pays very well to buy employee subordination.
Pros
Good pay and benefits
Cons
Hostile and unsanitary environment
Was this review helpful?Yes 20NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Company vision & minors are great but employees are not valued. The company lacks good management, and appropriate leadership skills from supervisors.
Counselor (Former Employee) –  Houston, TXDecember 6, 2018
The company has a beautiful vision. It helps immigrant minors with their mental well-being and adaptation while they reunify with a family member inside the US. The company works hard in making the experience of the minors in care the most positive possible, despite the challenges they may confront. Most of it's employees go above and beyond expectations. However, the employees are under valued and not appreciated for their work, Many employees constantly put in overtime (even without extra pay). Employees are seen as an invaluable and replaceable asset. They are quickly blamed and punished for what goes wrong and not equally recognized for what they do right. The company has a very low retention rate. They are constantly hiring new employees because they normally do not have the staff they require to run a shelter smoothly. This comes from the high amount of employees that quit and also get fired. Management has serious challenges they must work upon so they can help employees moral go up and make this company worth working for. Most of the people in management positions are not selected because they have leadership skills, or care about the minors or employees or because they follow and live the vision of the company. They are selected because they cover the mistakes the company makes. They are willing to lie and do whatever is necessary to protect the interests of the company, above the interests of the minors in care and their mental and emotional well-being. The mistakes of the company were be greatly reduced just by selecting leaders and or helping those who have a supervisory  more... role learn how to value people. A non profit company that works with minors is suppose to care about the minors and the employees that work there. The positive aspect is that there are a lot of good people as employees, the minors are great (most of them have excellent behavior), the benefits, and the salary is not that bad (although considering the amount of overtime you have to do, you really don't get paid much).  less
Pros
Benefits
Cons
Overtime, too much work, stressful, undervalued as an employee, poor management, aggressive and authoritarian leadership
Was this review helpful?Yes 9NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Southwest Key Programs. Our community is ready to answer.

Ask a Question

Overall rating

3.5
Based on 579 reviews
5173
4145
3128
250
183

Ratings by category

3.3Work/Life Balance
3.6Compensation/Benefits
2.9Job Security/Advancement
3.0Management
3.5Culture

Ratings from women

2.9InHerSight Score

2.5Personal Development

3.6Career Opportunities

2.3Family Support

Women rate the female-friendliness of their workplaces on InHerSight

Powered by InHerSight