Spavia Day Spa Employee Reviews

Very disorganized. Lack of leadership and management. Favorites are played. You will be left with 3 or more hour gaps unpaid. Management is lazy and often there is unneeded chaos

Pros

Snacks

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Amazing Team of professionals, excellent leadership that goes out of their way to accommodate your needs. Great benefits .

Licensed Massage Therapist (Current Employee) - Littleton Common, MA - November 17, 2023

It’s a wonderful place to work. The management is top notch. Management works very hard to fill your schedules. It’s a fun atmosphere and very helpful coworkers we all encourage each other and support each other. I love my job as a massage therapist the best part of this job is going in and knowing that your team is behind you.

Pros

Free service when training new hires

Cons

More time between clients

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Official response from Spavia Day Spa

November 20, 2023

It is great to hear you have had a highly positive experience working with us here at Spavia! We are pleased to hear your team and management provides you with continual support you need to thrive on our team. We are so grateful to wonderful franchise owners and team members like you that have made Spavia such a great place to work. The vibrant, positive environment that both our guests and team enjoy is a result of all your hard work. Thank you for all you do!

Jobs at Spavia Day Spa

Luxury Day Spa Receptionist/Guest Advisor

Denver, CO

30+ days ago

Day Spa Front Desk- Best Spa in Plano

Plano, TX

5 days ago

Good first job

Massage Therapist (Former Employee) - Ann Arbor, MI - November 2, 2023

This spa stays busy so you will always be booked. I learned a lot about spa treatments and skin care.Management is fantastic!The hardest part of the job is time to turn over the room, as you only get 10 minutes to do so.The most enjoyable part of the job was the people I worked with.

Pros

Good coworkers, clean, busy

Cons

Compensation, advancement

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Official response from Spavia Day Spa

November 6, 2023

Thank you taking the time to leave us a review. We are glad to hear that the people you worked with, management, and learning opportunities were positive aspects of your experience with us, and regret to hear that you found compensation, advancement opportunities, and turn over time to be a challenge. We encourage current employees to share any questions they have regarding compensation or advancement with their direct supervisor to learn what options may be available. We appreciate all you did to make Spavia a vibrant workplace and experience for guests. We wish you success in all your future endeavors!

I love it here. The management and team is amazing

Guest Advisor (Current Employee) - Denver, CO - October 30, 2023

A typical work day consists of keeping the place clean, keeping laundry going, checking in and out guests and making/taking phone calls. With the help of the amazing team and management there!

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Official response from Spavia Day Spa

November 1, 2023

We appreciate you taking the time to share your experience with us! It is wonderful to hear that your management and team provide you with the continual support you need to thrive. The vibrant, positive environment is a result of all teammates coming together to help each other out. We are so grateful to wonderful team members like you that make Spavia such a great place to work. Thank you for all you do!

Fun, productive, enjoyable

Massage Practitioner (Current Employee) - Denver, CO - October 30, 2023

As a massage practitioner I enjoy working here from our amazing guests that come and get massages to the management and work crew talented, trust and hard working individuals

Pros

Discounts on merchandise

Cons

Short breaks

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Official response from Spavia Day Spa

November 1, 2023

It is great to hear you enjoy working at Spavia! We also think we have a great atmosphere and friendly, hardworking team here. Thank you for being a part of the Spavia team and for the ways you create a centered and vibrant atmosphere for our guests.

Spavia Day Spa insights

Based on 210 survey responses

What people like

Supportive environment
Ability to meet personal goals
Feeling of personal appreciation

Productive and great place to work

Licensed Massage Therapist (Current Employee) - Lowery town center - October 30, 2023

My day stays busy with great guests. The manager is always accommodating to my schedule and is very responsive. The team is great to work with. In-between guests the team will laugh and communicate very well.

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Official response from Spavia Day Spa

November 1, 2023

We appreciate the time taken to share this positive review! We are pleased to hear your team and management has provided you with the continual support you need to thrive on our team. We are so grateful to wonderful franchise owners and team members like you that have made Spavia such a great, vibrant place to work. Thank you for being a part of our spa family!

Excellence is the expectation, and there is lots of support

Assistant Manager (Current Employee) - Fort Collins, CO - October 23, 2023

I started working just a few weeks ago, and so far I truly enjoy the work environment and my coworkers. There is a high level of detail expected in every role in the spa, no one is made to feel unimportant.

Pros

Staff is appreciated

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Official response from Spavia Day Spa

October 25, 2023

It is great to hear you have had a highly positive experience working with us here at Spavia! We are pleased you enjoy your team and work environment and that you feel appreciated. We are so grateful to wonderful franchise owners and team members like you that have made Spavia such a great place to work. The vibrant, positive environment that both our guests and team enjoy is a result of all your hard work. Thank you for all you do!

Kept busy

Esthetician (Former Employee) - Reno, NV - October 20, 2023

Always busy which is good. Downfall you get 10 minutes turnover time and that includes when you finish your previous facial then you wait for your guest to come out of the room..walk them to the locker room, put product out, then expected to go run back in your room change over the laundry, and set up for your next service within basically one minute

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Official response from Spavia Day Spa

October 25, 2023

We appreciate you taking the time to leave a review. We understand providing a high level of service can be stressful at times and make for some busy days. The management team at every one of our spas is dedicated to supporting employees through those times and promoting wellness and balance for every member of our team. We encourage anyone with similar concerns to share those with their direct supervisor. Thank you for your dedication to helping our guests find the ultimate comfort. We wish you the best in your future endeavors.

Productive and room for growth.

Guest Advisor (Current Employee) - Lincoln Park, IL - October 20, 2023

There is not a boring moment - whether interacting with the guest and co-workers. There should be more emphasis "A sense of belonging" so that harmony amongst co-workers will flourish. Leadership Team should set good examples and be able to lead from the front not leading from behind. Listening more to the team members and making sure that they are heard.

Pros

Lots of food for everyone.

Cons

healthcare, short breaks (specialists)

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Official response from Spavia Day Spa

October 25, 2023

Thank you for sharing your review. We are grateful for the exceptional experiences you create for our guests and could not serve them without employees like you. We always want our team to share ideas on how we can improve. Thank you for providing this feedback.

Very relaxing and fun place to s

Spa Attendant (Current Employee) - Littleton, MA - October 19, 2023

Spavia has been an amazing workplace, during my past two years of employment here I have enjoyed everyday that I am at work. The owner and manger are very flexible and understanding. All of my coworkers are very respectful and helpful in any situation. I never feel overwhelmed or stressed at work, it is a very calming setting. Everyone is always happy to be there and do their job, my coworkers have become like family to me. The workload is never too much and I love doing all my tasks while at work!

Pros

flexible, fun, stress free

Cons

None

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Official response from Spavia Day Spa

October 25, 2023

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Wonderful management and coworkers

Licensed Massage Therapist (Current Employee) - Houston, TX - October 17, 2023

It’s easy to make friends here and also stay focused. The owner is a delight and helpful and listens. The manager is fair and everyone responds quickly. The clients tip well and it’s a peaceful place.

Pros

Peaceful and clean

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Official response from Spavia Day Spa

October 19, 2023

It is great to hear you have had a positive experience working with us here at Spavia! Our franchise owners are passionate about supporting employees and creating excellent guest experiences, so it is wonderful to hear that your management has reflected those aims. Know that we are here to support you throughout your career with us! Thank you for being a part of the Spavia family.

Toxic work environment. I was discriminated upon. I was wrongfully terminated. There is lot of gossip. I do not recommend this job.

Senior Guest Advisor (Former Employee) - Denver, CO - October 12, 2023

A typical day at work is answering the phone, emails, and making appointments along side cleaning. I learned nothing. Management is horrible. Work culture is toxic. The hardest part of the job is dealing with the management. I enjoyed nothing.

Pros

Nothing.everything was horrible. I couldn’t find any pros.

Cons

Everything. Everything was horrible. I couldn’t find any pros.

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Official response from Spavia Day Spa

November 28, 2023

Thank you for sharing your review. We apologize, your experience was not one we strive to provide to all our team members. We take a lot of pride and have a lot of passion for providing an exceptional experience to both our teams and guests. Our team's concerns are important to us, and we appreciate you taking the time to share as we want to instill a connected team environment where everyone feels valued and appreciated. We also ask that our employees take pride in their jobs, work together, and come to work each day ready to live out our mission and vision of providing an exceptional experience our guests can't live without. Spavia Lowry values their team and provides benefits such as 401K, paid sick time, bonus opportunities, and health benefits including dental and vision. We wish you success in your future endeavors.

Poor management and toxic work environment

Guest Advisor (Former Employee) - Lowry Town Center - September 25, 2023

Picking up all the slack from other employees and managementLearned management doesn’t help at some placesWorkplace culture was fake and always felt out of the loopWas expected to do tasks that were not in the job description without compensation Hardest part of the job was no communication from the management and owner

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Official response from Spavia Day Spa

October 13, 2023

Thank you for sharing your feedback. We are sorry to hear you felt you did not receive the support or communication from management that we aim to provide. Our goal is to create an environment that supports all employees for career success. That's why we strive to provide our team with commissions, bonuses, and paid sick time. We ask that any current team member who shares similar concerns reach out to their direct supervisor so they can be heard and addressed. We appreciate how you created relaxing experiences for our guests at our spa and wish you all the best in your new role.

Friendly environment. No room for growth.

Massage Therapist (Former Employee) - Lincoln Park, IL - September 22, 2023

This locations management plays favorites. The front desk staff fill in schedules based on working relationships with therapists. It's discouraging. Plus you don't get paid for downtime. Get ready to be asked to clean toilets and help with other projects that have nothing to do with your license. The upside is you get to work alongside some amazing people.

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Official response from Spavia Day Spa

September 25, 2023

Thank you for sharing your review. While we're glad to hear you enjoyed the friendly environment and staff, we're sorry to hear your pay, responsibilities, and growth opportunities did not meet your expectations. We do not condone favoritism and encourage current employees to share any concerns they have regarding schedule with their direct supervisor to learn what options may be available. Thank you for your dedication to helping our guests find the ultimate comfort, and we wish you the best in your new position.

Great Place to Start

Esthetician (Former Employee) - Boulder, CO - September 22, 2023

Spavia is a good place to start your career in esthetics. It's probably better than starting at Massage Envy or something similar. I worked at the Boulder location, and this was all pre-covid. The company is definitely good at marketing and business development because I was always busy. Compensation was okay... Again, it's a good place to start, but don't expect to spend your whole career here. Turnover rates were high, but I think any opportunity to learn and grow is in the hands of the person taking a role...

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Official response from Spavia Day Spa

September 25, 2023

Thank you for taking the time to share your experience with us. It is wonderful to hear you had such a positive experience working at Spavia Boulder! We are so proud of the supportive team and positive work environment that we have here. We're glad you were able to start your career here with us. We wish you success in your future ventures!

Friendly management and ownership

Licensed Esthetician (Former Employee) - Boca Raton, FL - September 17, 2023

It is a nice place with nice coworkers and bosses. It’s moderately busy for massage therapists but as an esthetician I didn’t have enough bookings per week to make a living.Such a shame, they should advertise more or add more services to their list but it’s a corporate company and they can’t manage the locations individually.They treat their employees well and provide everything for them to do their job best.I wish the money was better, I would’ve never left.

Pros

Supportive, understanding management

Cons

Not busy enough to make enough money

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Official response from Spavia Day Spa

September 19, 2023

Thank you for taking the time to share your experience with us. It is wonderful to hear you had such a positive experience working at Spavia! We are so proud of the supportive team and positive work environment that we have here. The vibrant, positive environment that both our guests and team enjoy is a result of team members like you! We're sorry to hear you felt you didn't receive enough bookings. We always want our team to share ideas on how we can improve. Thank you for providing this feedback. We wish you success in your future ventures!

Lovely workplace

Guest Advisor (Current Employee) - Miamisburg, OH - August 18, 2023

My bosses and coworkers are all so sweet and everyone was so welcoming when I first started so I never had to feel uncomfortable or out of place. We get amazing discounts and free lunches on Saturdays. We also get a paid break. I have nothing negative to say about working here 😊

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Official response from Spavia Day Spa

August 21, 2023

Thank you for your feedback. We are glad to learn that you enjoy the team at the spa. At Spavia, we believe in helping each other so every work day can be enjoyable! It is also great to hear you enjoy our employee perks. Thank you for all you do to contribute to our amazing Spavia family!

Great education opportunites, Great culture, great management.

Licensed Esthetician (Current Employee) - Johns Creek, GA - August 16, 2023

Clients are great. Great tips and I would say for the most part I stay booked. We get to learn a lot at this location with reps coming all the time. I feel supported and they have been really flexible with me. Management pushes us to succeed and does set goals for us but they are always fair and do everything they can to help us reach those goals. Important to note, this is a day spa: Not medical. They are bringing in new modalities for us though so I am excited about that.

Pros

Discounts on services and products. Great culture. Manager is awesome and everyone has a lot of fun.

Cons

You have to work one weekend day.

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Official response from Spavia Day Spa

August 21, 2023

It is great to hear you have had a positive experience working with us here at Spavia! We are pleased to hear your management provides you with the continual support you need to thrive on our team. We're also delighted to hear you are able to learn a lot here at Spavia. Thank you for bringing your vibrant self to the Spavia team.

Breathes down your neck about everything, weirdly particular about appearance, make one mistake and you get fired

Guest Advisor (Former Employee) - Johns Creek, GA - August 11, 2023

Watched a new girl make one simple mistake and got fired on the spot, another massage therapist got one complaint and got fired on the spot, never felt like my job was safe

Cons

Management

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Official response from Spavia Day Spa

August 24, 2023

We take your concerns about management seriously and appreciate you taking the time to share. We are sorry to hear you felt the support you received from management fell short of what we work to instill. Here at Spavia Old Alabama, we pride ourselves on cultivating a connected and supportive environment and place a high value on fostering an environment where all our team members feel seen and valued. In return, we ask that our employees take pride in their jobs and come to work each day ready to live out our service mission of providing an exceptional experience our guests can't live without. We will always have a team-first focus. In our short first 3 years, we are proud to have achieved an exceptional 1.5 years average retention rate with our team members on staff which we believe speaks to the culture we strive to create. The reasons for a specific employee's termination is a matter between the employer and the employee; and as a result, may result in the justification not being appropriate to share with other employees in the spa. Thank you for your feedback so that we can have meaningful conversations with our leadership team. We wish you all the best with your future.

Flexible hours, many clients

Massage Therapist (Current Employee) - Seattle, WA - August 3, 2023

Relaxing job with flexible hours that you can choose. There are many clients so you will usually always get a full schedule. The spa location is in a nice neighborhood next to a lake, with food options around.

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Official response from Spavia Day Spa

August 7, 2023

Thank you for your review! At Spavia, we understand the need for personal wellness not only for our guests but for our team. We proudly offer schedule flexibility whenever possible and strive to provide the support that makes it possible for you to maintain a healthy work life balance and deliver a relaxing experience for our guests. Thank you for being a part of our team and for your dedication to providing the best treatment to our guests.

Great coworkers

Spa Attendant (Current Employee) - Lincoln Park, IL - August 3, 2023

Love everyone who works there. Very respectful and supportive environment. Great connecting with the team of estheticians and massage therapist. Flexible hours. Clean environment. Busy spa.

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Official response from Spavia Day Spa

August 7, 2023

Thank you for leaving a review! It is wonderful to hear your team provides you with the continual support you need to thrive on our team. The vibrant, positive environment that both our employees and guests enjoy is a result of all teammates coming together to help each other out. We appreciate all you bring to our team!