Broken System - Nonresponsive, Uncaring Management
A typical day for a typist is spent on unpaid time: Setting up jobs, listening to extended periods of silence and changes made by clients unprepared to dictate, inability to develop a typing rhythm due to constant switching between at least 4 tabs/pages respelling all words spelled by client, explaining client requests not consistent with SpeakWrite defaults, checking two spellings lists (frequently changed without notice) each on its own tab/page, waiting for answers from management regarding problems with jobs, searching though ambiguous, disorganized manual and library of monthly newsletters, i.e. hundreds of pages of contradictory and confusing information (also frequently changed without notice) while constantly dealing with late job notices requiring immediate response lest job be pulled and reassigned no matter how much time has been invested by typist or what caused delays, constant interruptions caused by pop-up bulletins asking typists to sign in and work while we were signed in and working.
Last but not least, SpeakWrite's propriety software is outdated, bandwidth is not sufficient for high workload periods, system does not recognize foot pedal preference settings thus place marker feature does not stick where typist pauses, often jumping back to start of dictation leaving typists to manually locate pause point, and wide variances in grading system with seemingly each member of management rating jobs using personal guidelines; in other words, even management cannot keep up with frequently changing rules even though management made those changes.
Ridiculously low pay, average pay below minimum wage, rude clients, condescending management.