Guest Service Representative (Current Employee) – Irvine, CA – April 1, 2018
Our store was fairly easy going with unbalanced work placed upon the employees. Our customer service is great with our customers being priority over anything we do. Micro-management was done somewhat poorly but as long as everyone does their job, the place runs smoothly.
50% off everything except for coffee, coworkers could talk freely as long as everything is being done right, flexible hours
Catering Assistant, Guest Services, Barista (Current Employee) – Chicago, IL – March 27, 2018
The pay was higher and the product was better than a lot of other places, but the management seemed to be all over the place. Hard to find a path to move up unless you were a favorite of someone in the corporate office.
Lead Cook (Former Employee) – Seattle, WA – March 9, 2018
I would get to work and do a line check. See what we have and don't have. once that was done, if my held wasn't needed on the line immediately i would start prepping. Then at lunch I would hop on line and help out. then after lunch, back to prepping and or covering co-workers lunch times.
Assistant Catering Manager (Former Employee) – San Francisco, CA – January 24, 2018
Pretty fast paced for the most part but that is part of the fun in the job. Preparing the catered meals and making sure orders get to a location on time may seem stressful but as mentioned it's a part of the job.
General Manager (Former Employee) – San Diego, CA – November 13, 2017
Worked for the company for many years. Yes its a stressful place at times but weekends off and great work hours make it a wise choice for anyone in the food industry. I recommend it to anyone in the industry I meet.
No weekends or holidays; Great hours of operation; Consistent schedule
Pay could be better for hourly employees and benefits could improve
Catering Manager (Former Employee) – Chicago, IL – September 19, 2017
I worked for this company about two years , I have never seen so many people quit a company in my life !! Managers where quoting cashiers where quitting the bakers even quit ! It is a small store , and the expect a lot out of you , they want you to wear many different hats , but they don't want to pay you for those hats ! If you are a cashier and you come in at 8 am and it's slow at 11 or 12 you will be sent home even if you where supposed to work 6-8 . If you want a job like this this is the place to work !
Catering Manager (Current Employee) – San Francisco, CA – August 24, 2017
A typical day at work starts at 5:30 am, checking any extra catering that has been added between 6 pm and 5 am and give this information to the baker. Then order tickets are given to kitchen, in order to plan the day ahead. Catering team starts prepping drinks, chips, cookies, and pastries as well as completing orders to be ahead for the day. Deliveries are assigned and they get to be delivered at their respective time. At the end of the day, we do a commitment sheet in order to plan the next day.
Sometimes kitchen doesn't plan accordingly. Same day deliveries and pick-ups.
Flexible M-F No Holidays Workplace with limited benefits. Great food and signature cookies and baked goods
Guest Service Representative (Former Employee) – Pleasanton, CA – August 5, 2017
Worked more than 4 years for a profit driven company. So far, the restaurant where I work at has great management, employees and team. Flexible work schedule from Monday to Friday, no weekends & no holidays. However, limited benefits for employees like limited options of health, and dental, CA sick paid leaves and 401K not matching. Pay not very competitve. Getting raises and promotions is rather slow and paying structure is low. Learned a lot from the operations, food safety and healty standards running a bakery and restaurant. Hardest part is getting engaged with work, but working as a team with management and other team members.I am just glad that I worked for the best team in the East Bay area. I wasn't getting paid enough for my accomplishments and performance working here.
Employees discount lunches, flexible schedules, M-f, no weekends and holidays
limited health & dental, 401K not matching, low raises & slow promotions