Fast paced place, downtime during the middle of the night, generally easy job
Retail/Sales (Current Employee) – Huntington, WV – February 14, 2019
Job for what it is, not bad at all once you get used to it. First retail job I've had, so I had to learn everything. They train you shortly over a couple days then you get dumped out in the deep end to fend for yourself after said training days. After you get the hang of it, you follow your routine and get done what needs to be done between customers.
Management can be a bit spotty and store is sometimes a little more laid back than it needs therefore things that were meant to be done in previous shifts sometimes go undone with no fear of consequences for their actions.
Biggest complaint I have really is their survey system. For example, unruly customers can get upset because your carded them for their cigarette purchase because the look under the age of 40 (Speedway Policy), they can march right straight to the Speedy Card Kiosk, do their survey and continuously put derogatory marks pertaining to the person on shift and after they send said survey in, the manager gets an e-mail the very next morning pointing out that such and such person on shift got a bad survey and can be wrongly disciplined when they've done everything they're supposed to.
Other than that, customers are generally happy and laid back given your job well and have everything ready for them they come to expect as soon as they walk in the door. I've worked at my location for nearly three years and customers almost seem relieved to pull on the parking lot and see my truck because they know they'll walk into fresh coffee in the mornings.
Pay raise after 90 days, managers & workers easy to get along with, job is generally easy
Negative feed back from customers recognized by company way before positive does