An ok company to work for
Sales Authority/Customer Service (Current Employee) – Atlanta, GA – August 2, 2015
Sports authority is a typical retail job. There are good days, and hectic/annoying days, and the discount is great. The pay isn't the greatest. Hours aren't consistent. You're expected to do a lot, but there isnt any significant rewards to putting in the hard work, other than the few items that are commissioned. What really makes or breaks your overall experience at sports authority is the people you work with, including your management team. For my experience, I find my coworkers, in general, to be great people to work with. My management team, however isnt as enjoyable. I want to feel that management supports me as an employee, that means correcting work related behaviors that are believed to be sub-par. Instead, they speak of your work habits behind your back, never addressing the issues, and will cut your hours ( even down to one day a week) with no explanation, warning, and/or conversation. They are unorganized, and often times very petty, and sneaky. "The customer is always right", is a concept that is carried out even at the expense of the business( a return was accepted with a reciept that was a year old!!) and even at the expense of the employee! Often times a member of management will undermine something that you (the employee) have already told the customer is against policy. Why have store policies, if you're not going to abide by them? Though not every member of the management team, overall management has made my experience at sports authority a very frustrating one.
Little compensation, no benefits