A average day would begin with a trip to remote office about 45 min travel. Once there, we look at the installs that are pending and trouble tickets that need handling. If in my skillsets, I would note the ticket and call the customer to establish an ETA. I would collect the spares needed for the job and dispatch to the commercial customer location. Typically, I would be working with Sprint Engineers, Sales/System and Network engineers, NOC specialists, customer contacts, other vendors technicians and engineers. I would restore the customer's service and ensure it holds up then, clear with Sprint counterparts before leaving site. If equipment was bad, I would replace, note serial #s in tickets, and bring back the defective hardware for equipment repairs and returns process. On new installs, the FMS system was noted and appropriate serial numbers submitted.