Contractor through Swoon (Former Employee) – San Francisco, CA – April 10, 2018
breakfast was provided before 9am, then starting the work day we would work on our assignment as efficiently as possible. It was a very relaxed place and I hated to have to leave due to a living relocation.
Cash App Customer Advocate (Current Employee) – St. Louis, MO – February 28, 2018
Square is a team based company that allows you to show your competence and diversity. My typical day at work is conversing with merchants and customers and coworkers in regards to the Square Cash App. The hardest part of a job is when customers don't want to hear the outcome of the best solution provided when it comes to money transactions. The most enjoyable part of my job is making my customers happy and receiving thank you emails for being detailed oriented.
Integrity, Referrals, Via-Email, Hour Breaks, Organized, Professional, and Team Oriented
When customers are not tech savvy and their not able to talk over the phones to discuss their issue
Great company, generous pay, outstanding benenfits, unique work environment, horrible job
Square Support (Former Employee) – St. Louis, MO – February 15, 2018
The worst job in my life. The training was only two weeks which nearly isn't enough time to process and apply the mass amount of information once you start taking calls. The management was a joke. Managers not only didnt take calls, but they were not even trained to take calls which makes no sense especially when they had one on one coaching sessions to improve call quality. How can a manager tell an employee how to do a job when the manager doesnt know how to do the job? Very stressful job which is why most people dont like working here. This job would only be good temporarily, but not for long. A job, but certainly not a career.
Customer Support Representative (Current Employee) – St. Louis, MO – February 3, 2018
They draw you in with the pay and benefits. When you actually start working after lackluster training, it’s super stressful. Managers play favorites, while claiming to be transparent when they are really sneaky. The STL office is the worse of the three support offices. The energy is so tense and negative because of the managers. Don’t expect to get an opportunity for advancement unless you’re friends with the managers.
Managers don’t know what we actually do, They’ve never been trained on the system. Favoritism is number one.
Talent Acquisition Coordinator (Current Employee) – Atlanta, GA – December 7, 2017
Very strong engineering team, people are fantastic to work with, and generally collaborative culture that minimizes corporate bureaucracy. Leadership and teams strive to create an environment that is comfortable and inclusive to all in a genuine way.
Unlimited PTO, high stock compensation, high salary, very good health care
hard working and time constraints, but was enjoyable because we worked as a team. (two people for each job.)
Pressure Cleaner (Former Employee) – Port Saint Lucie, FL – November 9, 2017
We worked at night cleaning restaurants grease systems. It was intense, but enjoyable. Worked in two-person teams with time limit. Job was hard, but the time limit made it interesting and having another person made the chore easier. Family-owned business. Good working relationships among all.
Had days free. Worked only at night.
Economy in Port St. Lucie not very good. We needed more work.
Not for those who seriously want to grow and learn
Account Executive (Current Employee) – New York, NY – October 16, 2017
Homogenous culture with lack of leadership and management. There is no strategy deployed by management. They are young and have never managed. I would not recommend this place to people who appreciate diversity in thought, experience and background. Lots of group think here.
I believe Symphony could be a great company to work for but they hire alot of family members, so it became very unprofessional.
Nurse Aide/ med tech (Former Employee) – Pennsylvania – June 20, 2017
A typical day working at Symphony square was waking residents up for am care. i assisted with grooming patients per their needs. I assisted in giving the residents medications. I fed residents who needed that type of help. Minor house keeping. Daily companionship. Escorted residents to various Dr. app and activity trips.
I love working for the elderly, they can offer so much wisdom and friendships.
Loosing long term residents, they become part of your family