A once wonderful company where something has gone terribly wrong.
Complimentary Therapist (Former Employee) – Iowa – March 4, 2018
I worked for SCH for three and a half years, in the field visiting patients. Hospice is a tough gig. It’s emotionally draining and has unusual hours. Not everyone has a personality that melds well with hospice work; it requires a lot of autonomy and time management skills. I loved working with patients at end of life. Every patient and family member and facility I met with was a honor to serve. SCH as a company has sometimes made some quick changes and is constantly in flux with management and policies and has ALOT of staff turnover, but they have always had a solid passion and respect for hospice care. However, within the last month, something has drastically changed within the company. Complimentary therapies and other disciplines (including Chaplain services) are being asked to cut visit frequencies without regards to patient medical needs, but in an effort to save money. Many staff members are having their full-time status reduced to part-time or PRN, or having their part-time/PRN hours cut drastically, despite no recent changes in census. For 98% of the time, I enjoyed working at SCH and was proud of the team I served on and the care patients received. My heart was uneasy staying with this company due to the changes; if it hadn’t been for the recent changes, I would not have left. I don’t know why the changes are happening right now, but I strongly caution anyone about their involvement with this company, due to their recent practices and the new changes to patient care.
Patients, Serving the Community, Work that makes a difference
Recent Culture Changes