St. Joseph Mercy Oakland Employee Reviews

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1.0
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Horrible work experience
Nurse (Former Employee) –  Pontiac, MIOctober 8, 2018
this hospital should be shut down. the doctors might be nice but the supervisors are terrible. Every week they came up with new policy. They prefer computer charting more than actual patient care. Almost all the floors are short staffed. One nurse would have 6 patients. Supervisors don't care about the quality of care nurses do, all they care is how they can make their bonus check by cutting staff salary. WHILE EVERY OTHER EMPLOYER IS INCREASING THE SALARY, ST JOSEPH IS ONE EMPLOYER THAT IS CUTTING DOWN PTO AND SALARY. They don't care about their staff or the patients. All they care is MONEY. I worked there for 5 years but couldn't take the abuse no more and quit.
WORST EMPLOYER. Look for other hospitals , We nurses are in so much demand and get paid way more than in St Joseph.
Pros
None
Cons
Nobody listens to our concerns.
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5.0
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Outstanding culture and focus on Mission and Values.
Director of Education and Customer Relations (Former Employee) –  Pontiac, MIMay 7, 2018
I worked 27 years at SJMO and loved every minute of the experience. There is an amazing family feeling among associates. I had outstanding benefits and opportunities for career advancement.
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3.0
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Fast paced work environment
Registered Respiratory Therapist (Current Employee) –  Pontiac, MIApril 21, 2018
Busy, fast paced work environment with limit room for career advancement. Good vacation and benefits package. You work along side some extremely knowledgeable therapist.
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5.0
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Love St. Joe's
Jennifer Connell-Ishmael RN, BSN (Current Employee) –  Pontiac, MIApril 22, 2018
Loved working for St. Joe's and highly recommend it to anyone looking for a job. Their benefits are great too! It's a health care setting so keep that in mind as far as work-home balance goes.
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4.0
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Busy surgical suite with many different services
Perioperative Nurse (Former Employee) –  Pontiac, MIOctober 11, 2018
was known for total joint replacement program. Hospital was well run when I was employed there, unsure about know. All staff was great to work with and knowledgable.
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5.0
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Team oriented hospital
Medical/Surgical Resource RN (Former Employee) –  Pontiac, MI 48341September 18, 2018
Best hospital i ever worked at. Hospital helps employees to succeed. Wants hospital employees to work as a team from the head of the company all the way down.
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3.0
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Great local coworkers, health system bureaucracy
Generic Title (Current Employee) –  Pontiac, MIOctober 6, 2017
Everyone at St. Joe's is very friendly and pleasant to work with, though the Trinity Health system (of which St. Joe's is part) is littered with tedious bureaucracy and clock-in, clock-out workers that prevents grassroots progress or innovations from mobilizing. In short, if you want a pleasant work environment and nice people but don't really care if you advance or have bigger aspirations, it's wonderful; if not, I'd think twice.
Pros
Coworkers, Local Management, Work/Life Balance
Cons
Health System, Bureaucracy, Little room for Advancement, Low Wages compared to market value
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5.0
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Great overall experience!
CLINICAL LOGISTIC COORDINATOR (Current Employee) –  Pontiac, MIJuly 31, 2018
St. Joseph Mercy Oakland is a great place to work. It is challenging and fast paced. The staff cares so much about doing right by patients. It can be a challenge to get a chance to sit down but time flies by. It does take a while to get processed to work after interviewing.
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5.0
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Na
Cert. Surgical tech (Former Employee) –  Pontiac, MINovember 25, 2017
Preferred working here only negative aspect was location.is an hour away from my home.benefits were good.. I gained valuable working experience while here.
Pros
Na
Cons
Na
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5.0
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professional development
Sonographer (Former Employee) –  Pontiac, MIJanuary 7, 2017
It;s a big organization with equal opportunities to everyone regardless of race and ethnicity. They have excellent management and great working environment and amazing benefits and compensation. They provide professional enhancement by yearly continuing education courses and other training. That was my first job and would love to work again for this organization.
Pros
Training and continuing education
Cons
Evening shift
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2.0
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Could be a good place to work
ER Medic (Current Employee) –  Pontiac, MIMarch 8, 2018
Management in the ER needs to go from the Charge RN's all the way up to the so called Nursing Manager.

DO NOT apply here as a Medic if you even have an ounce of pride. You are delegated to IV's and transports to the floor and you will be used and abused by every RN in the ER as they lack even the most basic of IV & Emergency skills.

Moreover, the Charge RN's play favorites and micro-manage to the point that you feel you are in Kindergarten.
Pros
Working with "some" good RN's and being able to personally interact with MD's.
Cons
Simply put: RN's belong on the floor and the ER should be staffed with Medics. Oh, did I mention Management?
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5.0
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Great place to work
Health Information Management Technician (Current Employee) –  Pontiac, MISeptember 27, 2017
Great environment but only long - term if into nursing or human resource. Have excellent benefits and pay, great individuals to work and a lot of employees retire from here.
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4.0
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Long shifts
Environmental Services (Former Employee) –  Pontiac, MIJuly 30, 2017
A typical day at work for me was rewarding in terms of meeting a diversity of patients/clients who shared there life stories, in addition to working with a diverse population of various cultures. Concerning
Management, there were some excellent and some not so great, however-in any establishment or place of business people are fallible it's expected, you just have to make the best of any situation. The hardest part of the job was losing a patient when one would transition. The most enjoyable part was making a patient happy and content during their rough times and meeting new people or their family members.
Pros
opportunity to learn new skills and meeting challenges
Cons
work long hours
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3.0
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Nice place to start. Opportunity to fine tune skills learned in school.
Staff Radiologic Technologist (Former Employee) –  Pontiac, MIFebruary 22, 2013
Very busy from the time you walk in the door. The employees are great. The management need to develope their people skills. I loved working in the OR and being a part of cutting edge cases.
Pros
excellent benefits and easy to get time off
Cons
no opportunity for advancement
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3.0
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Ok
Physician Network/Administrative Assistant (Former Employee) –  Rochester, MIApril 12, 2018
Greeted and direct patients answer multi line phones while scheduling and confirming appointments
Insurance verification using EMR (Athena) software and verification websites
Operated a telephone switchboard to assist patients
Accessed hospital computer-systems/Medical Records (HDS) to obtain patients' reports, results and information: labs, surgeries, pathology, radiology, etc.
Requested medical records (fax or download) from other practitioners, clinics and hospitals
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1.0
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Run on the Feudal system.
clerical (Former Employee) –  pontiac, michiganSeptember 24, 2012
Upper management is so busy patting themselves on the back for what a great job they are doing they have no clue as to how abused the people working in the lower ranks are. If you have ever seen the old silent film "Metropolis" you will have an inkling of what is like to work here.
Pros
good benefits. good pay.
Cons
feudal system.
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5.0
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I love St. Joseph Hospital; any willing to work here would definitely feel welcome and would get all the hands on training needed.
Welcome Center Staff (Former Employee) –  Pontiac, MIMay 3, 2018
I enjoyed job shadowing with the nurses. it was a wonderful experience for me; given that i want o become a nurse myself. I got to assist patients, watch on how to take a patient's vital sign, got to explore almost the whole building. It was really nice.
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4.0
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great hospital to work at
Phlebotomist/Lab assistant. (Current Employee) –  Pontiac, MIDecember 30, 2016
Ver competitive wages,great management, and good benefits. the most enjoyable part of the job would be driving to pick up specimens at off sites for testing.
Pros
Good pay
Cons
Paying union dues
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2.0
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Poor management and toxic culture
Registered Nurse (RN) (Former Employee) –  Pontiac, MIDecember 21, 2017
Great community and doctors. Promotes educational advancement. Preaches patient safety in a toxic culture with poor management. Not the family-oriented place that was advertised.
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5.0
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Highly successful health system in a very competitive market
Vice President for Patient Care Services (Former Employee) –  Pontiac, MIFebruary 11, 2018
Very successful health system in a very competitive market. Focused on patient experience, quality outcomes. Excellent teamwork with nurses, physicians, and all caregivers. Strong leadership. Opportunities to learn and grow.
Pros
High quality orgranization with significant market share
Cons
Not recognized as the high performer in the state of Michigan
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Overall rating

3.8
Based on 78 reviews
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3.7Work/Life Balance
3.9Compensation/Benefits
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3.3Management
3.6Culture

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