Questions and Answers about Starbucks
Here's what people have asked and answered about working for and interviewing at Starbucks.
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370 questions
The interview process for me was that you call to manager, but was very hard to reach her. I came to the interview and the manager just asked how did Starbucks come to mind, and elements of customer service. I am a little upset that’s all she asked for because customer service is my weakest spot in working. If I could’ve gotten hired, this would be my second job so I already know the sacrifices and grit of working even at a 24hr restaurant. The thing is the manager never asked about my work motive, or she didn’t want to be reminded. I advise before you come to the interview, just have plenty of experience in customer service, and will land you a position.
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Yes they are flexible
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Bi weekly sometimes
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Yes they are pretty quick.
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The expectation is 50 hrs a week is what I was told that by my DM once I promoted to Mgr.
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I compare it to memorizing the periodic table and learning a new language at the same time. The periodic table part is memorizing each individual drink, what steps in a certain order it takes to make it, the ingredients and their amounts, the variances in recipes per cup size, and how to modify it per customer request. The language part is learning how to understand the codes for the cups and undertsand coffee. If someone orders a caramel frappuccino with extra whip, a shot of espresso, and nonfat milk, I need to know the codes to write on the cup (CRF, EX WC, 1 in espresso box, & N). And when you're on bar, you need to be able to read these codes quickly to understand what to make. You also need to learn coffee lingo. For instance, what is the difference between dark and blonde roast? What are ristretto shots of espresso? How is an Americano different from a pour over coffee? It's all a lot to learn, and takes an adjustment period of up to 3 months to really feel comfortable. My one coworker didn't learn hot bar for almost nine months.
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Are the benefits from the health care exchange, & would you know what level of benefit they are? High/Low deductibles etc.? Thank U
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I was trained by a very experienced Barista who in 3 months got promoted to a Supervisor so I was amazed. There's computer training and pamphlets for you to study and go over that are really helpful. They train you for each position/ have you shadow trustworthy baristas. The best part is hands on training when they throw you right in, I feel like that's always the best practice!
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