Starbucks Employee Reviews

I really loved working Starbucks even though it was a little stressful, it balanced out. I love the customers and my team was great! I worked there for several years and I really loved it. Plus the perks and the benefits that came with the job we're really awesome. I would go back and work there again if I had the chance.

Pros

Lots of partner perks.

Cons

Breaks didn't seem long enough.

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Comment

– August 25, 2022

Thank you for taking the time to provide feedback. We appreciate your insights and are thrilled to hear that you enjoyed your partner experience! Starbucks culture and success are driven by our partners and their achievements.

Fast paced work space, fun culture, good in between job.

Starbucks Barista (Former Employee) - Lexington, KY - September 23, 2023

A typical day at Starbucks is never dull, very fast paced and chaotic. I learned a lot about efficiency and service work, as well as how I don't want to be treated as a company. Management was hit or miss. If you were lucky, like me, you'll get a store manager who is kind and easy to work with, as well as shift leads that do so with compassion. The culture was honestly what kept me there. It is very easy to connect with your team and your customers. The people really make it worthwhile. However, in the end, there is a reason that Starbucks' turnover rate has been rising exponentially over the years. At the end of the day, the high speed, "efficiency over all else" driven mentality really wears a person down. The partners definitely make it harder to leave, but it is not a job that I felt I could move up in and maintain a healthy work life balance.

Pros

Good benefits, 7 items of free food a week, flexible scheduling to an extent.

Cons

Short breaks, unstable management

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Starbucks insights

Based on 29,894 survey responses

What people like

Inclusive work environment
Supportive environment
Feeling of personal appreciation

High-paced, fun and simple

Barista (Former Employee) - Arkansas - September 23, 2023

I worked at Starbucks for 7 years. The only thing that detracted from the way I felt about the job was how tired I would find myself, but I truly loved coming to work.

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Great but depends on where you work

Barista (Former Employee) - Rock Hill, MO - September 22, 2023

Its a great place to work depending in the location. The place i was at was great and everyone was nice. Its a pretty easy job but I was taught very little on hot bar which is kinda dumb I guess. I was also pregnant at the time but everyone was great.

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Awful.

Barista (Former Employee) - Iowa - September 22, 2023

Customers and managers are terrible. Not worth the mental and physical strain. Never will work for them again, especially after their attempts to stop unionization.

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Frappuccinos and customizations are the worst

Barista (Current Employee) - San Francisco, CA - September 22, 2023

They focus more on customer service rather than coffee. Pay was meager. Half the benefits I did not use. Too many options. Customers love to customize their drinks to the max.

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PT Barista

Barista (Former Employee) - Orlando, FL - September 22, 2023

Mostly PT positions, if you want FT you have to be a shift. The pay is trash for all the work that is expected. It’s nonstop the entire shift but it can a lot of fun sometimes and it goes fast. Seeing regulars is nice but Customers can be rude at times and treat baristas horribly. It’s nice that we can accept tips now but it’s a house pool so it helps with gas or a small bill. Free drinks and food!

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I'm sure it's the job for someone

Barista/Cashier (Former Employee) - Franklin, MA - September 22, 2023

If you can handle doing a job that a robot could do for hours in a fast-paced, unforgiving customer environment, this might be the right job for you. Benefits seem good and some people seem to love the job, so i'm not discounting it. The work itself is easy, but the environment is extremely demanding. Be prepared, everything you may have heard about starbucks' notoriously poor staffing and scheduling practices is true.

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Great fast paced place to work

Barista (Current Employee) - Southaven, MS - September 22, 2023

I enjoy getting to create relationships with customers and making their day especially early in the mornings. I may be the first encounter of their day so I make sure to make it a pleasant one. The work place is fast pace especially in the mornings during peak times but it is a time that I enjoy and get to accomplish set goals with my coworkers.

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Official response from Starbucks

September 23, 2023

Thank you for taking the time to provide feedback. We greatly appreciate your input and are thrilled to hear you’re enjoying your partner experience here at Starbucks!

Good Job

Barista (Current Employee) - Riverview, FL - September 22, 2023

It is a good starter Job and it pays above average. Sometimes the customers can be annoying but it is food service. You are paid a fair amount for the amount of effort it takes to do the job.

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Work till you die of exhaustion

Barista (Current Employee) - Buffalo, NY - September 22, 2023

This place is unforgiving. They will take until they can no longer take. We have lost 15 partners in the past month. I would absolutely not recommend this to anybody. Miserable.

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No work life balance

Barista (Current Employee) - Pittsburgh, PA - September 22, 2023

Love the people, love the job, hate the company and absolutely no work life balance. Unpredictable scheduling and no support from management. I loved the people that the company attracts, loved the customer interactions. Corporate will run you ragged for profits.

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Understaffed but lots of benefits if you get the hours

Barista (Current Employee) - Bowling Green, KY - September 22, 2023

Corporate makes sure to keep labor and low as possible at the cost of high barista turnover (they expect this.) Can be a fun job and has a lot of small benefits that add up, however customers can be exhausting and if management is not good, it can be terrible.

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Need to be personable and multitask well

Supervisor (Current Employee) - Sacramento, CA - September 22, 2023

I’ve worked here almost 9 years and there are good benefits. If you sign up for ASU online they pay for ur bachelors degree. Decent health coverage which they do take from ur checks. Pay as a supervisor is ok but ur hours are not guaranteed and they fluctuate.

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Alright

Barista (Former Employee) - Ohio - September 22, 2023

It was an alright entry job. Everything is automated so it’s very easy. Customer clientele is eh, and some are picky so that’s why I didn’t like this job a lot.

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Supportive Environment, Great Co-Workers

Barista (Former Employee) - Florida - September 22, 2023

I enjoyed my time as a Barista at Starbucks. My manager was amazing, and my co-workers were great!!! The company is pretty fair, but should have more realistic expectations when it comes to Starbucks Standards, and providing the best customer experience. Overall, I enjoyed my time there.

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Official response from Starbucks

September 23, 2023

Thank you for your feedback. We appreciate your input and are happy to hear that you've enjoyed your overall partner experience. We will share this with our teams to ensure that we continue to improve.

Ok place

Barista (Former Employee) - Lompoc, CA - September 22, 2023

This place is ok to work at for a part time job. Would not recommend long term. But there is room for growth. Super fast paced and coworkers are amazing

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Great benefits

Shift Supervisor (Former Employee) - Berkeley, CA - September 21, 2023

The benefits are many and accessible, and there's definitely room to move up from barista to supervisor and onward. If you have a good manager and district manager, you will do well and feel supported. But if you get a less than stellar manager, keep track of any issues and report as necessary to corporate, who tend to be very responsive.

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productive and fun workplace

Starbucks Barista (Former Employee) - Norwalk, CA - September 21, 2023

definitely keeps you busy and on your feet its a good place to start off if youre trying to become a bartender or further your barista experience especially if you're going ti school full time or partime

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Loved My Job

Barista (Former Employee) - Massachusetts - September 21, 2023

I loved everything about working at starbucks. Being a barista was so much fun; it's like I wasn't even working. I cannot recommend this job enough to anyone looking for something to get them through high school and/or college. I was so upset when I had to quit to focus on my actual career, sometimes I wish there were more days in the week so I could spend them making coffee. The benefits were great too.

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Official response from Starbucks

September 23, 2023

Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear that you've enjoyed your partner experience here at Starbucks!

So fun

Barista (Former Employee) - Illinois - September 21, 2023

Work was great and i Loved it so much. Great pay. Amazing people to work with. Would recommend to anyone. Flexible hours and great management. good compensation

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