Your experience is all down to your GM
Shift Supervisor (Former Employee) – GA – September 22, 2018
While working for Starbucks I had a generally good experience. I've made friends there that to this day, 3 years later I still keep in contact with. The environment is excellent and all the employees have common goals with the store. My only issue is the tendency to hire outside of the company or from other stores for upper management positions. Myself and another supervisor were both being trained to take an upper position, but when the time came for the decision they moved someone from another store who had no experience with our location or employees into the role. Rather than use someone with experience who knows how to handle the employees and their work habits they threw someone in with nothing. When we lost half the employees in the store because of how they were treated by the new manager, it was clear that District level management didn't care about individuals, only numbers and profit/loss.