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3.9 out of 5 stars.
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Starbucks Pay & Benefits reviews

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United States48,763 reviews

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3.7Work-Life Balance
3.7Pay & Benefits

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Fast paced and exciting

Featured review

Starbucks selected this as a representative review
I really loved working Starbucks even though it was a little stressful, it balanced out. I love the customers and my team was great! I worked there for several years and I really loved it. Plus the perks and the benefits that came with the job we're really awesome. I would go back and work there again if I had the chance.


Lots of partner perks.


Breaks didn't seem long enough.
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 – August 25, 2022
Thank you for taking the time to provide feedback. We appreciate your insights and are thrilled to hear that you enjoyed your partner experience! Starbucks culture and success are driven by our partners and their achievements.

Typical Day - Well oiled machine - deepen a sense of humanity

Being a barista's most enjoyable part was connecting with our customers and making them feel a sense of belonging and family - remembering their names and unique drinks and anticipating the needs of fellow partners and managers. We got lucky to have worked under a great Store Manager. Change in management can have quality challenges, and culture can shift, making people want to leave, but this is an excellent opportunity to allow for grace. The previous SM knew us and became a supportive leader - he didn't look down on baristas - embodied inclusiveness and diversity and was empathic and compassionate. A typical day at work is in a well-oiled machine -- no matter what, the day may "appear" chaotic, but somehow we make it work. Most rewarding was being able to serve during the global pandemic and got to be part of a great team. I learned to appreciate working as a barista and being respectful as a customer. Grief for the death of family members is there. However, it is still evolving for people with animals as part of their family (pet parents) - an excellent opportunity to deepen a sense of humanity. If you want to deepen your understanding of humanity, see how working at Starbucks makes you appreciate life even more.


Free food and drinks; Headspace, Spotify, healthcare benefits when you work minimum required weekly hours


Quality of management varies, Short breaks, Treatment of bereaved animal parents is a learning opportunity, work-life balance depends on the values of management
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Based on 29,872 survey responses
What people like
  • Inclusive work environment
  • Supportive environment
  • Feeling of personal appreciation

Overall Good College Job

Great benefits for employees, but hard to find a good manager that defends employees over profits. It's a fantastic first job. Learn how to interact with lots of people, and get college help.
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Official response from Starbucks

September 20, 2023
Hi there. We are very disappointed to hear about your experience. If our partners do not feel like they are receiving support from management, we urge them to please reach out to Partner Relations by calling the Partner Contact Center so we can better understand their experience and find the appropriate next steps to support them.


This was my least favorite job ever. Standing all day. Getting barked orders at 6 am. So many drinks to learn . Being by myself after only a few trainings.
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Having great peers doesn't make up for systemic flaws

You experience will truly depend on your manager and how long after COVID you have entered into your role. The only upward mobility is to become a shift supervisor who effectively runs the stores while Managers sit back in meetings and don't do much on the floor. Sometimes promotions go to people who are strong employees but lack in leadership, while others are given leadership because they have a pulse. Managers have a scaled bonus based on how much labor they use and it directly results in management short staffing their employees. Your workplace culture can be a mixed bag but it is a very LGBT+ friendly environment with predominantly a younger group mostly college and people in their 20s with an unfortunately high turnover due to poor working conditions


Free Coffee, Free Therapy, Free Bachelors Degree (if you don't already have one), LGBT friendly, part time health insurance benifits


10 minute breaks, staff leaning, inconsistent hours, poor management, high turnover of employees
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Stressful honestly

The manager is rude and does not give you flexible hours when needed also Starbucks managers always favor coworkers more than others startbucks need to improve on choosing good managers to take over


Fun making the drinks


Short breaks
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Official response from Starbucks

September 20, 2023
Thank you for bringing this to our attention. We are sorry that you had this experience and are taking your feedback into consideration so that we can continue to grow and provide the best experience for our partners. We would like to learn more about your experience and how we can do better in the future. Please reach out to the Customer Contact Center so we can better understand your experience and take the appropriate next steps.

Fast-Paced and Fun workplace

I loved working here. There was a very young dynamic at my store and it made me look forward to working as everyone was friends. The pay was quite low, but I also worked in a town where the COL is low as well. Overall, highly recommend it!
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Fun Workplace

Loved my time there! Everyone was super friendly. Manager cared about the well being of employees. Flexible hours and willing to work with campus schedule
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Official response from Starbucks

September 20, 2023
Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear that you’ve enjoyed your partner experience here at Starbucks!

Stressful job

Labor cuts were atrocious. Concerns were swept under the rug. Stressful and not worth the stress. I was billed for almost a year and nothing was done.
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Fun environement

Good tips, the coworkers are very nice and the manager is great. Over all, a great place to work. Schedule is also very flexible and manager is able to work around anything that comes. up
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Lots of fun

Supportive work environment with a staff that becomes a family. Amazing benefits, wheather it be health care or just social groups. The hours are also very flexible
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Great place to work. I love the people and the drinks. I find this work so rewarding that I look forward to it everyday. The benefits are great and the vacation.
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Fun workplace

Fun and nice environment team players good pay flexible hours supportive staff but hard on your feet. Standing for very long hours. Treated and compensated well
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Good people, but hard work

I loved the people I worked with, but it is non-stop work due to constantly being busy compared with what you are being payed. Scheduling was for the most part fair.
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Fast Paced and Team Oriented

Great company to work for. They offer competitive benefits, median pay for the position with opportunities to grow if you want to promote. Only downside is having to be available 24/7 , you are running a business after all.
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Fun, cares about employees

Fun job when you have a good team. Corporate gives great benefits. They seem to care about employee wellness. Overall, I'm satisfied just wish pay was more.
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Hit or Miss Job

Everything about working at Starbucks is hit or miss. The benefits are great, but the pay is not worth the trouble in most areas. I was most recently working in a major city where I was luckily making enough to live on about 35 hours a week, however those hours are not guaranteed and can be tricky to navigate slower seasons, and in my original city, I was paid abysmally. In my experience, I've faced racial micro-aggressions from a lot of people in management across the various locations I've worked in, even with me being part of management. The culture of working in a coffee shop does allow you to make great connections with coworkers where possible, but when tension arises, it can also make it very difficult.


Benefits (Insurance, paid tuition, free food/drinks on the clock)


Management, fluctuating hours
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Hard Work

Working at a really busy Starbucks is hard work. Most customers are great. There is a lots to learn, after a years there i still don't know it all. My store is constant chaos. I love being busy at work, so it has been great, but it a lot after a while. Great benefits if you work at least 20 hours a week.
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Great Job for College Student

Benefits and pay are great for entry level work. Part time schedule flexible for students. Environment can be stressful and very corporate when there is an issue, but overall if you show up on time and do not call out, there will never be an issue.
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Fun workplace

I enjoy connecting with a diverse pool of people from my co-workers to guests, although, with any job, it has its difficulties. The majority of issues cannot be helped when they happen and are resolved quickly by management. I work at a busy store so it can be stressful, but overall a great place to work.


Free drinks when you work, free food and coffee bean markouts, amazing insurance benefits, free Spotify and Headspace subscriptions


Pretty short breaks, understaffed so the work can get a little unmanageable, the customers too.
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Official response from Starbucks

September 19, 2023
Thank you for your valuable insights. We are happy to learn that you have developed great relationships with your coworkers. However, we understand that peak hours can become challenging, and strive to provide the resources our teams need to excel during these moments. If this isn’t the case in your store, we encourage you to reach out to your manager. You may also connect with the Partner Contact Center for additional support.

Great for part time

Overall it is a satisfactory place to work. It’s busy, so guaranteed some hours however if your looking for full-time, the job isn’t really worth it.
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Overall rating

Based on 62,037 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Compensation/Benefits
3.5 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.8 out of 5 stars for Culture

Diversity score

out of 100
Diversity Score
Top 15%
In the Top 15% of similar size companies
The Comparably Diversity Score tracks how positively diverse employees rate their experience at Starbucks.
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