Lack of Communication between management-staff
DIRECT CARE STAFF (Former Employee) – Huntington, WV – August 14, 2015
-provided compensation for on the job driving
-horrible communication between the support staff and management;
-scheduled me to work shifts with clients that I never trained on or job shadowed; I quit because they scheduled me to work with two clients, without training, during a night shift alone when one client was already having behaviors and I am tiny. I was uncomfortable and felt unprepared/unsafe
-called me a lot to fill shifts because they can't keep people - so either feel bad for saying no or go and have a crazy schedule (I guess that's okay if you can/need the hours)
-I was never sure who my supervisor was; thought my supervisor was one person who hadn't been with the company for months!
-Loved my client but needed more routine and couldn't have that with the lack of staff that the company had; resulted in more issues for client. If your heart is in the job, the work is really rewarding and is needed.
-I learned crisis intervention, CPR, first aid, use of behavior support plans
-on the job- I learned how to effectively deal with my clients issues using reward systems; staying calm during their fits is important as well
gas compensation; rewarding; worked around school
bad communication; scheduling; lack of staff