We appreciate your bringing this to our attention. We would ideally like additional information so we can fully investigate this claim. We invite the reviewer to call our anonymous tip line at (866) 782-7722 to provide more details. That said, as stewards of the county’s taxpayer dollars, we are responsible to assure that our clients receive responsive services. Successful team members are flexible, adaptable and astute managers of their time. Licensed clinical Therapists are exempt professionals in California. Oftentimes, assessing and providing other clinical services to those dealing with mental illness may not nicely pack into a 40-hour week. Our standard of care is to do whatever it takes to ensure our clients receive the best services possible, where and when they need it. Our kind of work is not for everyone, and it takes a special, unique individual to care for the County’s most challenging clients. Thank you for sharing your experience, as we appreciate our staff’s input – whether it’s good or constructive feedback.