Disconnect Order Specialist (Former Employee) – Greeley, CO – July 19, 2018
It was a tough job and hard too describe what we did. It took a lot of training and the managers tried to keep up with the demands. I would still be working for the company if the dept. I worked at did not lay us all off and ship the work away.
Customer Service Representative (Former Employee) – Grand Junction, CO – July 18, 2018
Startek is an awful place to work. The job is highly stressful. Customers are mean, rude and in hurry. Management provides zero help or support. All they care about is meeting and exceeding metrics. I would never recommend this job to anyone!
Customer Service Representative (Former Employee) – Enid, OK – July 18, 2018
I loved working at Startek! Just needed a chance for advancement! A typical day at work was taking 40-80 calls in an 8 hour shift following the script for and by policy and pleasing the client and or customer to the best of your ability it was fun!
Bi-lingual Customer Service Representative (Former Employee) – San Antonio, TX – July 16, 2018
Honestly this was one of the most rewarding jobs once worked for. Assisting survivors of recent hurricanes was great! It was really special to be a part of someone's life and provide some encouragement during difficult times.
It is a decent place to work to make the money needed to survive but the management and how they treat their employees sucks!
Engagement Specialist/Billing specialist (Former Employee) – Farmington, MO – July 16, 2018
The difficult part is management doesn’t know what they are doing and higher ups treat the employees horrible and really doesn’t care about them or what they put on them. This company needs all new management and it would be great.
ENGAGEMENT COACH I (SUPERVISOR) (Former Employee) – Colorado Springs, CO – July 15, 2018
Overall, Startek is a great place to work if you are looking for advancement within the organization. There are several areas to advance in, and with the right Supervisor and support you can meet career goals quickly.
Customer Service Agent/ Billing Service Agent (Former Employee) – Lynchburg, VA – July 12, 2018
A typical was filled with researched the billing tickets that Customer Service put in for customer; Solving the billing ticket based on the research done whether to approve credit, denied credit or send to another department for further research; corresponded with customers and Sales Representatives concerning billing issues answering phones in a professional manner and completed billing ticket and switched order forms.
ELITE CARE SPECIALIST (Former Employee) – Hamilton, OH – July 8, 2018
I enjoyed the people and the work atmosphere, This company is a great place however the training is not enough to do your job properly. I think that if the training program was better it would be a great place to work.
This is a good everyday job. However, they promote without a wage worth the promotion. Management is competitive and but they are very good about training for leadership. Unfortunately for them they do not pay enough to keep these people as managers and treat their managers poorly.