Tired of apologizing to customers about their horrible claims experience. Horrible place to work. No time off. No life work balance, Numbers, numbers, numbers. Do not care about quality. I Remember the family environment that the founder intended. Use to be a happy place. Now very, very sad and uncaring about their employees
Layoff - only want claims employees in
Ready for a change
Answered - Insurance Account Representative (Former Employee) - Colleyville, TX
Poor leadership by the C-E-O mainly. The new C-E-O is changing the culture at State Farm and no longer gives a hoot about employees. Changes made to company is negative and puts excess stresses on employees. Benefits have changed and no longer any perks to job. Over worked and under appreciated!! New employees are leaving the company within 4-5 years as it will harm your health. I have seen employees taken by ambulance due to stress causing medical issues. Older employees retiring sooner than normal due to changes and employees leaving for other companies once trained due to no work-life balance.
Answered - Claim Adjuster (Former Employee) - Atlanta, GA
I left my job at State Farm because I wanted to cocntinue my college basketball career but most importantly to pursue my graphic design degree
Answered - Customer Service Representative (Former Employee) - Columbia, MO
I did not want to sell insurance policies going forward.
Answered - CUSTOMER SERVICE REPRESENTATIVE (Former Employee) - Miami Lakes, FL
The agent didn't know how to be successful and kept trying things that didn't work.
Answered - Property and casualty representative (Former Employee) - Elyria, OH
My contract was not renewed prior to my moving on.
Answered - Agency Trainer (Former Employee) - Colorado
After 15 years of employment my agent passed away, the office I was transferred to was judgemental and had drama. I worked for an agent that taught me to be there and help the customer. The new agent turned people away based upon appearance and I did not agree
Family Health cirumstance required relocation to South Florida.
Answered - Claim Processor (Former Employee) - Birmingham, AL