Claims Representative (Former Employee) – Tempe, AZ – August 16, 2018
Not the best, but not the worst. I definitely would never go back. It's not easy to advance in this company. The hours are long and the pay could be a lot higher. You are micromanaged all the time!!! Nice building, but that doesn't cut it for me.
Hours, Mandatory OT, lack of support from management, micromanaged.
Seem some of the other departments were okay but everyone knows that claims is the worst, No one wants to work in the department. The work structure is designed to stress you out for no reason, even if the customer praises you, or you help the customer to the fullest or you make the numbers that are required in the metrics, These managers will tell you everything that is wrong with your performance but will never praise your improvements. The most difficult part of the job is the Metrics system put in place. This system is unrealistic and the standards that it is kept up isn't worth the aggrevation. NO ONE seems to know what they are doing including the managers. but they require them to hold you to a high standard on a system they don't understand and they accuse you of making mistakes that they themselves make mistakes on evaluating you on. Its a circus in claims.
Underwriter (Former Employee) – Bloomington, IL – August 16, 2018
State Farm is a good company with decent benefits. They are working and changing with the times to make their environment, salaries, and benefits more appealing to the millennial generation to be more competitive in the job market for those under 30. However, for older generations, the pay scale and employee appreciation is not what it should be or needs to be to maintain the loyalty of any long-term workforce.
Great company that promotes endless opportunities.
Sales Associate Intern (Former Employee) – Rogers, AR – August 16, 2018
State Farm was a great opportunity. Growth from the lawn care business I had started previously was unprecedented and I regrettably had to leave after a few short months. Overall, State Farm was a great opportunity.
CCC/CRC Service Rep (Former Employee) – Jacksonville, FL – August 15, 2018
Typical day was just call after call. Interacting with the customers is typically a nice experience, but can sometimes get stressful. The rating system for calls, for internal rating, took a turn for the worst before I left. They started judging you on how well you conveyed emotion and sympathy, which is hard when you deal with 10+ calls in an hour on a busy Saturday.
Receptionist (Internship) (Former Employee) – San Diego, CA – August 15, 2018
Company is great to intern out if you want to learn anything about insurance quotes being a receptionist I really had no complaints. I work there in order to complete my high school project to graduate at the end of the year
Workplace was perfect at first then it changed completely
Bilingual ILR Claims Associate (Former Employee) – Tempe, AZ 85282 – August 15, 2018
I was hired on before they built the new location in Tempe, our department was new and literally only had 30 employees. When we changed over it was micromanaged and management was constantly on our backs. They really do try to get you to move up which is really nice.
Definitely one of the bottom three jobs I've ever had
Insurance Account Representative (Former Employee) – Chatham, VA – August 15, 2018
The management was terrible. The agent changed the commission requirements often so that it was nearly impossible for anyone to earn commission. It was NOT a good environment and I do NOT recommend it for anyone.
Lead Licensed Insurance Agent (Current Employee) – Ft. Worth, TX – August 14, 2018
nothing too special. gets alittle tiring sitting at a desk all day. lots of cold calls all day and rude customers. but its really not that bad when it comes down to it. better than alot of other options out there