State Farm Mutual Automobile Insurance Company Employee Reviews
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Must be good at cold calling
Insurance Producer (Former Employee) - Ashburn, VA - June 6, 2018
Indeed Featured review
The most useful review selected by IndeedIf you are good at finding your own leads and cold calling this is a good fit for you, otherwise you spend a lot of time collecting payments. Not a lot of lead support.
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Good company
Claims Associate (Current Employee) - Tempe, AZ - May 23, 2022
Good company in general. But horrible management . They micromanage and don’t care about their employees. Push employees away and leaves work load to remaining team
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State Farm Mutual Automobile Insurance Company insights
What people like
- Ability to meet personal goals
- Clear sense of purpose
- Ability to learn new things
Areas for improvement
- Overall satisfaction
- General feeling of work happiness
- Sense of belonging
Not Terrible.
Underwriter (Current Employee) - Richardson, TX - May 23, 2022
I like the company. I feel like I'm paid well for what I do, but not everyone feels that way. Takes a while to move up. I can only speak to underwriting production but I feel very little stress. Claims and agents are likely way more stressful due to their environments. Leadership is mostly helpful but some are disengaged.
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Excellent
State Farm Team Member (Current Employee) - Seabrook, NH - May 23, 2022
My job with State Farm is so amazing, the team is great and my office agent is so good. Very happy with my employment and I don’t plan on going anywhere else for a very long time.
Pros
Flexible
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This job taught me that good pay isn’t enough.
Bodily Injury Claims Specialist Tier 2/3 (Former Employee) - Remote - May 23, 2022
It was a valuable lesson. I worked in Injury, which you’ll find is basically arguing with people that they should take less money than their claims are worth.
Pros
Pay
Cons
Impossible to get everything done in limited hours, no upward mobility, feels immoral
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High Turn Over
State Farm Payment Plan Specialist ll (Former Employee) - Homewood, AL - May 23, 2022
The pay is not much at all and you don't know what shift you will end up on in the call center. You don't find that out unti the end of training. They do give you a five min grace period before you are late so that's a plus
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Good benefits
Claims adjuster (Former Employee) - Atlanta, GA - May 22, 2022
The benefits are decent. However, the point system is unrealistic as well as the metrics for the call center agents. Management is ok depending on who it is and I have had many here.
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Decent Pay and benefits package but you are also treated like number and goals in my last department are unrealistic with huge turnover
HCCS Claims Specialist (Former Employee) - Tempe, AZ - May 22, 2022
I worked in 4 positions for State Farm starting out as a claim associate and moving into a claims specialist in my last two positions. Overall, the first 3 positions were great! The nightmare started in my last role as a claims specialist working homeowners, rental dwelling, and some renters claims. The department had continuous turnover and unreal expectations when it came to metrics( claims closed, tasks completed, time on phone, calls answered, calls missed, etc). Working anywhere from 80 to 100 claims and at times having to reassign claims to other specialist if you had too many. You also work two phone lines, your own and the phone line where calls get routed when other claims specialist do not not answer or customer dials 0. It was common to receive 25 or more voicemails per day and only able listen to a fraction of them. The mental stress and anxiety this position brought were not worth it which led to my resignation. I do wish things would have been different and hope things have changed since leaving.
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Fun in my department of IT.
Technology Analyst (Current Employee) - Atlanta, GA - May 20, 2022
I just moved to the IT Department and it is Night and Day Different than the claims department. IT is much more inclusive and not as much stress as claims. My Coworkers are easy to work with. The work that we do seems to have a purpose.
Pros
Getting off early as a department for get togethers
Cons
Not a lot of formal training for new people.
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Get your insurance license and then leave
Account Manager (Former Employee) - Ithaca, NY - May 20, 2022
Each Statefarm agency is different. Each owner of the agency basically structures it however they want. From my experience, the agency owner would constantly change the commission structure to make it harder to get commission. Statefarm does not get involved in those decisions. The basic pay is not even that good either. I would recommend you apply without a license, have them pay for your license and then leave Statefarm for an insurance agency that can actually write different companies. The pay is way better and you can always help your clients without having to push a product (like statefarm) that might not be the best for them.
Pros
Licensing
Cons
Bad commissions, only can sell Statefarm products
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Jobs at State Farm Mutual Automobile Insurance Company
Great place to work
Bodily Injury Claims Adjuster (Former Employee) - Tempe, AZ - May 19, 2022
State Farm is an amazing place to work. If you are driven and motivated it is easy to move up in the company. If you are working in one of the hubs, it’s even easier to move between departments in case you want to try something new.
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Management is horrible. Peers are great, and workload is high compared to the pay.
Learning Delivery Facilitator (Current Employee) - Richardson, TX - May 19, 2022
I have been with the company for nearly a decade and most of management is shady, to say the least. I have had 1/4 managers that were good, and the quality of the environment is LARGELY correlated to the quality of your manager/leader. LOVE the benefits and the mission of the company to #bekindhelppeople. I hope you all get great leaders!
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High workload, Average pay
Learning Delivery Facilitator (Current Employee) - Richardson, TX - May 19, 2022
Manager isn't micromanaging but you're always walking on eggshells around her. In addition, the workload and turnover is high with multiple training classes. Understaffed and Underpaid.
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Pleasant Experience
Binding (Former Employee) - Dunwoody, GA - May 19, 2022
Was only their briefly but enjoyed the experience. Stress free environment. Great training. Treated employees well and with respect. The distance caused me to end the position.
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Some agents pay a fair salary with fair expectations while others do not
Insurance Agent (Former Employee) - Atwater, CA - May 18, 2022
Some independent agents pay very minimal with high sales expectations. The agent I worked for only wanted to service and maintain his book but I went to another local agent who put a lot of pressure on staff to make sales in any way possible even if it was an unethical approach.
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Great place
Director (Current Employee) - Chillicothe, OH - May 18, 2022
I love this place so much. I love this place more than anything. You will join this team and feel at home. I hope everyone does. There is great culture and confused
Pros
Great culture
Cons
Better than ever
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Blahh
Producer (Former Employee) - Missouri - May 18, 2022
State Farm as a whole is a great company, however, each office is its own company. Each one is ran differently. The pay in the office I was at was not good. Office owner never there to help. Don't know how this office stays open.
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this is my summary
Cashier (Former Employee) - Fort Lauderdale, FL - May 17, 2022
awesome job! i loved working here! super easy. i would definitely work here longer had not i moved states away. i’m currently working from home! thank you!
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You working for someone (Agent) not the actual company
State Farm Team Member (Former Employee) - Houston, TX - May 17, 2022
My agent was pretty decent cool and easy-going but the job doesn't pay much for 8 hours a day. You don't do much either but still, money is not good if you want to build a career.
Pros
Low pace, chill
Cons
pay
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Reconsider
Auto ILR Licensed Claims Associate (Current Employee) - Richardson, TX - May 17, 2022
It’s not worth the stress. Numbers matter more than quality. They do not listen to front line employees and instead make changes that create more work but do not make any adjustments to metrics. Toxic work environment.
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Great Company!
Talent Acquisition Analyst (Current Employee) - Bloomington, IL - May 17, 2022
Constant challenge in work to help support professional growth. Continued support by leadership to drive out tasks. Work/Life balance changes over time, but there is a flexibility provided as needed.
Pros
Remote work environment
Cons
Compensation is behind the market
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Ask a question about working or interviewing at State Farm Mutual Automobile Insurance Company. Our community is ready to answer.Ask a QuestionOverall rating
5
4.5K
4
3.5K
3
2.9K
2
1.2K
1
1.1K
Ratings by category
3.6 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Compensation/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture
Diversity score
65
out of 100
Comparably
Diversity ScoreTop 50%
In the Top 50% of similar size companies
The Comparably Diversity Score tracks how positively diverse employees rate their experience at State Farm Mutual Automobile Insurance Company.
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Questions about State Farm Mutual Automobile Insurance Company
- What is the best part of working at State Farm Mutual Automobile Insurance Company?47 people answered
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- On average, how many hours do you work a day at State Farm Mutual Automobile Insurance Company?37 people answered
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- Why did you leave your job at State Farm Mutual Automobile Insurance Company?28 people answered
- What is the most stressful part about working at State Farm Mutual Automobile Insurance Company?27 people answered
- What questions did they ask during your interview at State Farm Mutual Automobile Insurance Company?26 people answered
- How did you get your first interview at State Farm Mutual Automobile Insurance Company?25 people answered
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