IT Manager (Former Employee) – Bloomington, IL – September 19, 2018
New leadership taking company in new and different direction--results of this new direction will take years to determine. The company culture is changing--again, may take some time to determine the positive/negative impact.
I was with the company a long time...I enjoyed State Farm Park and the dedicated employees.
Executive Secretary (Former Employee) – Bloomington, IL – September 11, 2018
I enjoyed my job but recently they have begun downsizing. Several employee that have been with the company for a long time and were very dedicated lost their jobs due to downsizing. This made the employees very nervous and concerned that they could be among the next cuts. This made the job very stressful.
Staff Assistant (Current Employee) – Bloomington, IL – September 9, 2018
State Farm is deep in an ongoing process of re-organizing, cutting costs, and becoming more efficient. The company has shifted from the "family" style culture to looking pretty much like any call center or other high volume operation. There is a state of confusion as cuts in employment, building closures, and operational changes appear to be happening at random and poorly executed. It can be a confusing place to navigate as goals, priorities, direction, and leadership is in an ongoing state of flux and change.
Long history, strong financial status
poor operational leadership, confusing goals, and many recent lay-offs and office closures
Total Loss Claims Adjuster (Former Employee) – Bloomington, IL – September 7, 2018
A normal day is busy but you can take you time. Your supervisors really have your back and understand that you do your best. The training is long but very informative. I loved my job there and all the new people I got to meet. The attire is pretty laid back and your teammates are DEFINITELY working to help you and make sure that you understand.
Hardest part of the job is understanding how the states are zoned and what requirements are for each one.
The most enjoyable part is that SF spares no limits on its employees, there is a cook in the kitchen, bonuses, raises, vacation time, and work from home options. Best place I have every worked.
Director (Former Employee) – Bloomington, Illinois – August 27, 2018
Very stressful environment and you are treated like a number not a person. They only care about making money and not about people anymore. They are in the process of cutting the workforce in just about every department.
CCC Sales Representative (Current Employee) – Bloomington, IL – August 21, 2018
Typical day is sitting at your cubicle with a headset on taking calls, sometimes nonstop. Our scope keeps widening, but our benefits are not increased. It's a glorified secretarial position. They tell you you'll be making a bunch of sales and commission will be great, but in reality, 90% of the calls you take are not sales related. Your training will not leave you feeling prepared and it kind of throws you to the sharks. I have become more and more anxious since taking this job, which is very uncharacteristic for me. You are constantly tracked and monitored to the minute. I am a customer and big fan of State Farm, but I wish I could have gotten into the company with a different position.
Underwriter (Former Employee) – Bloomington, IL – August 16, 2018
State Farm is a good company with decent benefits. They are working and changing with the times to make their environment, salaries, and benefits more appealing to the millennial generation to be more competitive in the job market for those under 30. However, for older generations, the pay scale and employee appreciation is not what it should be or needs to be to maintain the loyalty of any long-term workforce.
Overall,a good company to work for with good benefits and job security.
IT Analyst (Former Employee) – Bloomington, IL – August 14, 2018
State Farm has a history of being a good place to work with good benefits, pension, and decent job security. They do their best to be open to any kind of person. However, lately the culture has changed somewhat. In the past it felt like we were all one big family with the same goals in mind. But recently, the company has begun to be more like any other big corporation and job security has definitely decreased. The focus seems to be all the bottom line.
Good benefits, pension, 401k.
Unclear goals at times and ever-changing environments.
Support Staff (Former Employee) – Bloomington, IL – August 9, 2018
A day at work i would work on fraud detection and hardship for customer, i would also do the bankruptcy information. the workplace was a nice place to work and everyone was friendly. I hard part of my job was when i had to check and see if the customer was deceased. I loved helping when i could.
Customer Care Representative (Current Employee) – Bloomington, IL – August 2, 2018
The pay that is received is generous however there is to much restructuring and competition to feel job security. Advancement is to hard. I worked in the same department for 3 years with promises of advancement that never came. I always did everything they said and more and still advancements didn't come.
Learning Consultant (Former Employee) – Bloomington, IL – August 1, 2018
Onboarding their employees and making them feel valued and appreciated from day one was always an essential and successful trademark for the IT department. This is one of the many reasons they had such long lasting career professionals. Hardworking, life long learning, and dedicated employees were rewarded well. Benefits and salary packages were fair.
New leadership has set a direction to thin the long-time employees in order to bring in younger and more affordable talent. Its good for the company. Its painful for the long-time employees who have always felt it was a family, not just a company. The hardest part is saying good by to long time traditions, family events, and the sense that you were more than just a skillset.
State Farm has always been good to me, both as a policyholder and an employee. I wish them extreme success and patience for what is surely going to be a period of growing pains.
Reputation, respected in the industry, uses top drawer technologies, is methodical in their decision making.