Claims Adjuster (Former Employee) – Dunwoody, GA – September 10, 2018
Very corporate environment. Mixed messages and conflicting information was an issue. The company itself tried to be fair to both employees and customers but past employees who abused benefits has made the company distrustful. The pay was okay but not enough to really enjoy living in Atlanta. Traffic was also an issue and many of is wanted work from home opportunities which we were always told was illegal. We learned later it is not and this caused a lack of trust in the company.
CLAIMS ADJUSTER (Current Employee) – Dunwoody, GA – September 13, 2018
Great Company to work for. All employees are happy with their employment at state farm. Positive environment and lots of activities and off work community service work to get involved with. I appreciate the opportunity to work at State Farm.
Auto Claims Adjuster (Former Employee) – Dunwoody, GA – August 28, 2018
Don't expect work/life balance. They are all about the numbers and not their employees. Depending on the season & "customer demand" you will work crazy hours, weekends, holidays and it still won't be worth the money.
Claims Associate - ILR Lead (Former Employee) – Dunwoody, GA – August 20, 2018
Management has changed policies after I left the company. While I was there, the pay was ok, but not competitive with other companies. The benefits made-up for it in my opinion. Since I have left, there were changes to the pay (they gave more $) but there has also been an establishment of a point system for no being at work. You have to speak to a current employee for those details.
Claims Associate ILR (Former Employee) – Dunwoody, GA – August 20, 2018
My review of SFIC is a enjoyed my time there as an ILR Claims Associate, from the four week training until the day I left. Management is supportive not only in current job roles but will help/assist employees to get to their next position. The culture is a good vibe, lots of smiles and support from team members. The hardest part of the job was having to leave. The most enjoyable part of the job was the positive work environment.
Customer Care Representative (Former Employee) – Dunwoody, GA – August 14, 2018
State Farm is a very good company, offer great benefits from day one. I've always enjoyed the culture of the company and diverse backgrounds of most everyone we come in contact with. State Farm also does a lot of internal hiring so there's room for advancement.
CLAIM SPECIALIST (Former Employee) – Dunwoody, GA – August 13, 2018
A work a at State Farm the call volume can be very high and customers can be difficult. I was able to balance the call and tasks the was required of me day to day. I had a great attitude and that reflected in my ability to be consistent and my rapport with State Farm customers and Non- State Farm customers and their Attorneys.
Claims Adjuster (Current Employee) – Dunwoody, GA – August 4, 2018
Very structured, organized company. Good coworkers and management with a lot of advancement opportunity. they take really good care of their employees and strive on customer service throughout. whether its to the customer or the employee
CCC SERVICE REPRESENTATIVE (Current Employee) – Dunwoody, GA – July 30, 2018
It's basically just like any other call center but with insurance. I work part time (24 hours) a week and I like it. Some days there will be calls in queue and others there could be 2-4 minutes between a call. Management will always push for advancement if you are interested. I've been here for about 2 years and I've never had any issues.
Licensed Claims Adjuster (Current Employee) – Dunwoody, GA – July 29, 2018
This company has no empathy for its employees. You're made to work outside the limits of your schedule. This company used to feel like a family, it once was a fun place to work at. Once you become apart of the farm you will work twice as hard and be paid less than any other person in this industry.
Great people you'll meet!
Long hours, mirco management, low pay, unruly attendance policy
Claims Specialist (Former Employee) – Dunwoody, GA – July 17, 2018
State Farm has been through a lot of changes in the last five years of me working there. They still have the benefits of secure work environment but the some other things have changed. They have moved from a employee based workplace to a numbers based workplace. The new CEO is a bottom line type of business man and only cares about the profit. In my time spent there I was able to move through three different positions in three years once he came into the position the company started implementing hiring freezes on internal positions until those positions were caught up with the numbers there departments were responsible at meeting.
Benefits, stable work environment, possible movement
always changing daily work regiment without notice, possible delay in promotions, company values are changing from customer service to numbers based
Licensed Claims Associate/Adjuster (Current Employee) – Dunwoody, GA – July 14, 2018
When I first began working at StateFarm the culture was okay . I was in the first auto pilot class in Atlanta for Auto-ILR. We were given false hope on fast career advancement. Statefarm is no longer a place that you would want to depend on for a career. Employees are getting fired left and right for erroneous accusations. In the past few months numerous members in management have quit on the spot due to unethical practices. Almost every manager micro manages the employees until they either quit on go on FMLA for stress and anxiety. I wouldn't recommend Statefarm as an employer.
Over worked, Mandatory OT, no work life balance, Management unorganized and poorly trained.
Customer Care Service Representative (Current Employee) – Dunwoody, GA – July 3, 2018
Love my job would I recommend. The hours are fixed but still flexible. The supervisor are hands on which is a plus. The benefits are great as well. This company believed is upward mobility within the company.