Nice culture, lax dress code, but tend to micromanage
Claims Adjuster (Former Employee) – Dunwoody, GA – November 8, 2018
The pay combined with the benefits package makes the company competitive. When I was there, you could become vested in their pension plan (defined benefit, not defined contribution like 401Ks) if you stayed for 5 years. I'm not sure if since then they've moved exclusively to providing 401K plans, but during my time there both were available, and they matched your 401K contributions up to a certain amount.
Medical, dental, and vision were provided in their plans.
The only issue I had was the time limit they placed on handling claims, as from my experience enough time wasn't given to respectfully handle the customers issues and create the file note for others to see after you finished with the claim. This led to some employees trying to find ways to artificially keep their calls within the allotted time, which made some customer's experience worse.
Metrics are a bit difficult to meet