Relaxed and enjoyable position
Consolidated Claims Associate (Former Employee) – Richardson, TX – September 19, 2018
Consolidated Claims is not indicative of the entire State Farm claims experience. It is generally agent support and recording of claims paid through agents' offices. Extremely relaxed with a fair bit of freedom. The associates are some of the best people you will meet, while most of management (save one) is rather lacking in knowledge, expertise, and empathy. They will definitely not usually go the extra mile to help the associate. The pay is quite lacking compared to some other area insurance companies; benefits are rather expensive and lackluster, even though State Farm often brags how great their benefits package is - this may have been true int he past, but does not hold true any longer. All-in-all, it was a nice experience, tinged with some of the usual negative aspects.
Great and helpful coworkers; weekends and holidays off; occasional optional OT; relaxed environment
Most managers not very helpful or useful; archaic attendance policy