State Farm Mutual Automobile Insurance Company Employee Reviews in Tempe, AZ

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4.0
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Fine Job
Sales (Former Employee) –  Tempe, AZMarch 10, 2019
I worked in the sales department. Good money while in school, but not a lifelong career. Good benefits and they offer tuition reimbursement and a matched 401K, which is great.
Pros
Good culture, incentives
Cons
Management and continual training are touch and go
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1.0
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its all a numbers game
Claims Associate (Former Employee) –  Tempe, AZMarch 5, 2019
They don’t consider employees and people. They are all about numbers. My work was great. Customers loved me. Even my stats were above the charts but unfortunately I had a couple of medical/dental related mishaps and they are very strict in regard to attendance.
Cons
Attendance policy
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2.0
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Review
Claims Associate (Current Employee) –  Tempe, AZMarch 2, 2019
It is a good company to work for if all you want to do is handle customer calls all day for low pay. Advancement with this company is nonexistent unless you know someone or have a family member in higher management.
Pros
Benefits
Cons
Pay and career advancement
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5.0
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Okay for part time or if does not have degree
Associate (Former Employee) –  Tempe, AZFebruary 25, 2019
Better than retail and food industry but no real career potential. Call center sales and service work. Can make decent commissions in sales, inbound calls are a big plus.
Pros
Security
Cons
Corporate style
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3.0
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Does not allow advancement and overworks employees.
Claims Adjuster (Current Employee) –  Tempe, AZFebruary 18, 2019
Place puts a hold in a job position where you cannot apply for any other jobs form months at a time. They have increased work load drastically but have kept the pay rate the same.
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1.0
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Not worth the pay
Home Equity Specialist (Former Employee) –  Tempe, AZFebruary 18, 2019
As a customer service bank rep, you will start out at $17.25 per hour which is really good. I started in the new Tempe, AZ office by the ASU campus and the facility was superb. However, management was not experienced. I left after a warning, write up, and a final occurred within 1.5 weeks. I took a break 1 min early and got written up for call avoidance. My PTO was denied when my father was sick in the hospital in a different state due to my write up. Overall, a bad experience.
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4.0
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Great work life balance
Software Developer (Current Employee) –  Tempe, AZFebruary 16, 2019
Not the most exciting place to work as a developer given the industry they're in..

State farm needs to make a culture change in order to attract top developers in my opinion
Pros
great worklife balance
Cons
little innovation
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4.0
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Productive atmosphere and emphasized improving one's self
Bank Supervisor (Former Employee) –  Tempe, AZFebruary 11, 2019
Beautiful facility to work in. Mortgage industry is stressful so having a great office to work in with nice break rooms really helps. People were great!
Pros
Collaborative environment, time off, casual dress code
Cons
Slow to implement ideas and changes
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4.0
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Reputable Company
Claims Adjuster (Former Employee) –  Tempe, AZFebruary 8, 2019
Workplace was too big for my taste. No single employee could make much of a difference. Too many managers, not enough people doing relevant and important work.
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4.0
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Nice place with a nice view
Claims Associate - Total Loss (Former Employee) –  Tempe, AZFebruary 5, 2019
It was nice. People are friendly and the environment is relaxed. Managers can be a bit lacking when it comes to product knowledge. PTO system isn't the most ideal
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4.0
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Inside Sales
Inside Sales Representative (Former Employee) –  Tempe, AZJanuary 31, 2019
The inside sales position was in Tempe, AZ at one of their 3 call centers across the country. The position was receiving incoming calls for auto and home insurance.
Pros
Adjustible work schedule.
Cons
Call center work.
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2.0
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Used to be much better
Auto Claims Specialist (Current Employee) –  Tempe, AZJanuary 30, 2019
New CEO changed culture no longer good place to work. Majority of employees less than 5 years experience. New CEO has forced out all of the experienced tenured employees.
Pros
Beautiful campus
Cons
stress, overworked, excessive turnover
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4.0
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Good company to work
Claim Associate (Former Employee) –  Tempe, AZJanuary 23, 2019
Great Company that rewards the employees' efford. Beautiful and modern facilities.
Pros
Good benefits
Cons
Very stressful enviroment in Claim department
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4.0
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Constant Change
Insurance Claims Adjuster (Current Employee) –  Tempe, AZJanuary 19, 2019
Technological advances causing constant change within the organization, with many staff reductions over the past several years. The company as a whole is forward thinking when it comes to diversity and inclusion and constantly encourages their employees to be the best version of themselves. They offer on-site community college classes, tuition reimbursement, 401k AND a pension plan, and much more in the form of benefits.
Pros
Employees are fun and encouraged to provide innovative ideas
Cons
life/work balance is not the best
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3.0
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Depends on your Supervisor
Insurance Sales Representative (Former Employee) –  Tempe, AZJanuary 18, 2019
It honestly depends on what side of State Farm you work for. Fire, Auto, Bank, etc. Every department is different and it just depends if you have a direct supervisor that is good or not. I had 5 different ones and only 2 I would consider a good leader. Everything else is really fine about the company.
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2.0
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Stressful
Claims Specialist (Current Employee) –  Tempe, AZJanuary 15, 2019
Claims is full of incompetent people. Prepare to have to fix other claims specialists' mistakes constantly. Certain claims offices are notorious for doing as little work as possible, and you are the one who will pay for it.

Pay is not great compared to other companies in the industry.

You will have your whole day off work decided for you. You will be treated like a child.
Pros
Pay is alright
Cons
Stressful and not a great work life balance
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3.0
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Once your in claims that is where you stay.
Bodily Injury Claims Specialist (Current Employee) –  Tempe, AZJanuary 8, 2019
I have been a bodily injury claims specialist for almost two years. I have been prevented from putting in for other positions. The only positions to move to are lateral positions or management. Currently I'm not to move into another lateral position, due to business needs. If you fine with just working in claims, then State Farm is good for you. However, I wanted to have the opportunity to change positions and cannot.
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1.0
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No room for growth
Loan Services Representative (Former Employee) –  Tempe, AZJanuary 8, 2019
Horrible company, don't recommend it. Working for state farm, there was no room for growth and when there was, you needed a degree which was ridiculous and you are super micromanaged
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3.0
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Meh
Manager (Former Employee) –  Tempe, AZJanuary 6, 2019
Company had zero clue how to do mortgages. They should never have been in that part of the industry. Stick to insurance and stop dipping your toe in to the mortgage waters.
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5.0
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family environment
Customer Care Center (Current Employee) –  Tempe, AZJanuary 6, 2019
I enjoy the family friendly environment. Typical day at work is speaking to customers to fulfill their needs. The workplace culture is friendly and open to everyone.
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Overall rating

3.8
Based on 9,352 reviews
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3.7Work/Life Balance
3.5Compensation/Benefits
3.3Job Security/Advancement
3.4Management
3.6Culture

Diversity score

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TOP50%
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