Claims Specialist (Former Employee) – Tempe, AZ – December 10, 2018
This job was awesome. The people hired were great most of the managers were amazing at their jobs. State Farm as a company really focuses on their values and make sure their workers are in line with those values.
ScrumMaster (Current Employee) – Tempe, AZ – December 8, 2018
Company Policies and Values are not consistent from department to department, especially for Military members.
Benefits are nothing special. Don't expect to take a vacation in the first year. Paid Time Off (PTO) (includes sick time) is accrued at 5.96 hours per pay period for the first 5 years. Employee concerns with PTO are considered a "communication gap" from the CEO.
No work from home allowed on a regular basis, only allowed once and a while. Telework policy was abolished in 2017.
More management work pushed down to employees along with consolidation of roles, but no compensation increase to accommodate for the shift in work.
Cons can be resolved, but there is not a desire to.
No Work from Home, PTO policy, Work/Life balance is a thing of the past.
Claims Associate (Current Employee) – Tempe, AZ – December 2, 2018
State Farm is a good place to work if insurance is your thing. I took this job because California was too expensive. Working in a call center things get redundant. You take the calls and file the claims. Read the same word track etc. It's gets a bit old day after day and it can be hard to consistently be empathetic and on point in customer service. Pay is better than most entry jobs in PHX valley but much lower than other insurance companies. The training is pretty good but it's textbook training and differs greatly than what you're expected to do on the floor. Promotions are spotlighted in training like they give them out like cookies, but that's far from the truth. I would love to have more variety in my work or at least get paid more to deal with the boringness of it. Benefits are good, and there's a good culture there. I just need more money and am looking elsewhere.
Job culture, can work 4 10s, good PTO
low pay compared to competitors, redundant work, feel robotic
Underwriting Service Assistant (Former Employee) – Tempe, AZ – December 1, 2018
Overall, State Farm provides a wonderful working atmosphere that is fairly relaxed and genuinely interested in assisting its employees achieve their potential, both in work and life. For the right person, there is plenty of career opportunity and management is dedicated to helping employees grow within the company if they wish.
Its a great company to work for, management style and culture is very different.
Fire Underwriter (Former Employee) – Tempe, AZ – November 15, 2018
The job itself was stressful, very demanding and seemed like production numbers are priority over quality. Management is kind of control, I joined as they were offering work from home in the near future and later decided not to offer.
Human Resource Manager (Former Employee) – Tempe, AZ – November 9, 2018
The majority of my HR career was with State Farm and I am very thankful for the time spent developing me into the professional I am today. I was provided multiple opportunities to stretch my skill set and learn new areas of HR.
Claims Associate/ Auto ILR (Current Employee) – Tempe, AZ – October 29, 2018
It was a great place to work at until hours started to get cut due to too much growth in the position that I was in. Very fast paced job getting calls back to back. Great location due to it being new buildings
Specialist-Medical Resources (Current Employee) – Tempe, AZ – October 23, 2018
Over the recent years State Farm has taken away a generous bank of sick time from their employees. Now employees only have a limited bank of PTO to use for sick time and vacation time. This to me is unrealistic if the company wants to attract loyal employees. It is almost impossible for parents of small children to build up a decent bank of PTO. This is just one of many changes the company has made in the 5 years I have worked here. Sadly, the company is more worried about metrics than they are about the wellbeing of their employees.
Opportunities for development
Metric driven environment, no permanent telecommute offerings, no onsite daycare despite ample space
Highly productive fast paced work environment with great benefits and good pay.
Bank Response Representative (Former Employee) – Tempe, AZ – October 16, 2018
State farm is more a corporate job most all jobs are call center based so if you enjoy a fast paced micro managed environment and communicating with other people constantly on a regular basis this may be the job for you.
Claims-Associate Express (Current Employee) – Tempe, AZ – September 23, 2018
Statefarm is truly a place that cares for its employees. Depending on the position, the training is extended and gives you a full knowledge of how insurance works. In addition, the benefits are high above standard. Sick pay, paid time off, a special interest banking system is all benefits someone can enjoy when joining Statefarm. In addition, the campus is beautiful and contains many additional extras, such as coffee shops, a gym, lunch/breakfast are all a plus. The standard job can be repetitive since it is a call-center environment, but the room for growth is completely open.