It's a good place to gain knowledge in the field. And then leave.
Account Representative (Former Employee) – Michigan – December 19, 2018
I worked for a newly opened agency for 8 months. There were no benefits offered and only 5 days PTO. Often asked to work overtime with no compensation.
Commission was hard to make for a few reasons:
1. No book of business.
2. Heavily dependent on internet leads and cold calls.
3. The commission scale at my agency was difficult.
4. LIFE INSURANCE. LIFE INSURANCE. LIFE INSURANCE.
5. Service work gets in the way of sales.
The quoting tools, systems, and phones go down often. When systems are down, you are required to stay in the office and wait. Systems would sometimes be down for days.
Training falls short in every aspect of the job. I was never thoroughly trained in service or sales. I was, however, expected to train new hires with my limited knowledge of the job. There were small bonuses given for my time spent training, but I did find that it took away from my selling time and did not make up for the commission I missed out on. When I had questions, I had to check all of my online resources, call underwriting, and if I couldn't find an answer there, I had to "bother" my agent. There was little no to training on any aspect of making/closing a sale.
At this agency, you can ONLY make commission IF you sell a decent amount of life insurance. You CANNOT make commission at all on property and casualty alone. Period.
5 day work week, free lunches, amazing coworkers
lack of training, 0 benefits, micromanagement