While the compensation package is still one of the best in the industry, the culture, work life balance, and job security have taken a nose dive in the last few years. What used to be a job where I could be proud of the company I worked for and I was valued for the quality of the work I performed over the quantity of claims worked had definitely become the exact opposite. The job is so stressful that you feel too drained to do anything after work. If you happen to be in a department that does not mandate overtime, you often feel like you HAVE to work overtime just to keep up. It really is sad, because this USED to be a great company to work for.
direct supervisors are generally very good, compensation is good
poor work life balance, very stressful, pushing quantity over quality at the expense of customer experience and employee satisfaction