The job is high pressure. You are dealing with a ton of money and lawsuits from injury and death claims. One mistake can cost the company millions and you can lose your job in an instant. The company does not value their employees is very unorganized. The company is constantly changing and put too much pressure on their employees to perform well. You are expected to do it all when you are an injury claim specialist. The expectations are unrealistic. My manager was amazing however, it is corporate that is the problem. They treat the managers at our hub horribly too. It is sad to see that people that have been loyal to the company for 20+ years are treated horribly by the company. The new CEO runs the company like a cutthroat business now where money is all that matters. The family and good neighbor culture State Farm was known for is long gone.
I left because job security was zero, the morale of the people in the office was awful, and the company was extremely unorganized. I love my team, however, the people at State Farm are fantastic it is Corporate in Bloomington and their non-existent leadership is why so many customers are going to other insurance companies. I got off the ship while I could. State Farm is a sinking ship right now.
My team, good pay, good benefits.
Unorganized, horrible leadership, unrealistic expectations