A typical days work consisted of customer service calls from policy holders, agents, and their office assistants. I learned a lot about how claims are processed. Management was typical. I met a lot of helpful people while working at State Farm. The hardest part of the job was the schedule. I wanted a full time position, but none came up in the time I was employed with them. The most enjoyable part of the job was the Schedule Trade Board, which allowed agents to post their hours for other agents to pick up and work for them. This allowed agents to take voluntary time off,and allowe others to gain overtime.
Not enought schedule options