UNDERWRITING SERVICE ASSISTANT (Former Employee) – Tempe, AZ – April 16, 2019
A typical day at work was spent on the phones helping agents and their employees figure out where their policy change requests were at in the process of being changed. Every now and again an insured would get through to the department I was in and would ask for an update on the changes they had requested on their policy. There were days were it was back to back calls, but the day did go by fast.
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Claims Express Associate (Current Employee) – Atlanta, GA – May 24, 2019
Managers gossip, start unnecessary drama. Pay is the lowest in the insurance field. Company expects robots. There are set polices that managers disregard and even though they are within the policy, HR says it’s still managers discretion. The company is a joke.