COMPLEX CLAIMS SPECIALIST (Current Employee) – DuPont, WA – April 21, 2019
There is no attempt to accurately balance claims adjuster's schedule to a balance of tasks and incoming calls. This leads to excessive build up of tasks, causing mandatory overtime (the last period of mandatory overtime was over 1 year continuously).
State Farm does not attempt to adjust work life balance off of employee feedback, and only focuses on what corporate believes to be an acceptable balance.
Good benefits, 401k with matching
excessive breaks, mandatory overtime, no schedule flexibility
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Claims Express Associate (Current Employee) – Atlanta, GA – May 24, 2019
Managers gossip, start unnecessary drama. Pay is the lowest in the insurance field. Company expects robots. There are set polices that managers disregard and even though they are within the policy, HR says it’s still managers discretion. The company is a joke.