Customer Relations Representative (Current Employee) – Albany, NY – January 30, 2017
A typical day at State farm Insurance is pretty much busy. I come in to work...I work on my emails take payment interact with customers. is a very lay back environment, everyone gets along and there are sometimes where it can get crazy where clients get frustrated but we work with them and make sure they leave happy after we have taken good care of them.
no review at this time, i was a contract employee working for a contracting firm, i assisted policy holders during an hurricane event with their insurance claims,scheduling inspections, and assisting them with any questions concerning the claim or the contractor estimates in order to help process the claim.
CLAIMS ADJUSTER (Former Employee) – Atlanta, GA – May 21, 2019
This used to be a noble place to work, but its since changed. Glamorized call center, poor work environment due to the caliber of associates and a benefit package that has been chipped away. If you want to work insurance, I'd shoot for other companies or going independent. This company has killed itself and its name as a great place to work for the next 90 years.
Job security, location of office, unlimited over time
Caliber of work associates, micro management, constant changes