Customer Service Representative (Former Employee) – Plantation, FL – April 15, 2019
I was a full time student while working here, and it became very stressful to constantly meet weekly sales quotas, while juggling school. A typical day started with checking emails, work meeting, and then straight to our designated tasks. The hardest part became meeting the quotas. It was difficult to obtain new customers. A lot of customers became frustrated because of the rates and left. The prices and rules State Farm has is very conservative.
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Claims Express Associate (Current Employee) – Atlanta, GA – May 24, 2019
Managers gossip, start unnecessary drama. Pay is the lowest in the insurance field. Company expects robots. There are set polices that managers disregard and even though they are within the policy, HR says it’s still managers discretion. The company is a joke.
Claim Specialist (Current Employee) – Bloomington, IL – May 24, 2019
High stress, high school attitude environment. Never knew if overtime would be optional or mandatory. If lucky enough to use your paid time as flexible, you were required to then work overtime to show your appreciation. Would allow you to apply and get into roles without being upfront about the inability to get out of the role for an undefined amount of time if it was the wrong fit for you.
Environment. Stress. High school clique attitudes. Underpaid compared to same role at other carriers