State Farm Mutual Automobile Insurance Company Employee Review

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Great customers stressful work environment
Customer Service Representative (Former Employee) –  Plantation, FLApril 15, 2019
I was a full time student while working here, and it became very stressful to constantly meet weekly sales quotas, while juggling school. A typical day started with checking emails, work meeting, and then straight to our designated tasks. The hardest part became meeting the quotas. It was difficult to obtain new customers. A lot of customers became frustrated because of the rates and left. The prices and rules State Farm has is very conservative.
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Stay away.
Claims Express Associate (Current Employee) –  Atlanta, GAMay 24, 2019
Managers gossip, start unnecessary drama. Pay is the lowest in the insurance field. Company expects robots. There are set polices that managers disregard and even though they are within the policy, HR says it’s still managers discretion. The company is a joke.
Pros
Pension once you meet 5 years.
Cons
Pay, environment, no job development, management
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Miserable in3 Different Roles
Claim Specialist (Current Employee) –  Bloomington, ILMay 24, 2019
High stress, high school attitude environment. Never knew if overtime would be optional or mandatory. If lucky enough to use your paid time as flexible, you were required to then work overtime to show your appreciation. Would allow you to apply and get into roles without being upfront about the inability to get out of the role for an undefined amount of time if it was the wrong fit for you.
Pros
Benefits
Cons
Environment. Stress. High school clique attitudes. Underpaid compared to same role at other carriers
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Overall rating

3.8
Based on 9,651 reviews
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Ratings by category

3.7Work/Life Balance
3.5Compensation/Benefits
3.3Job Security/Advancement
3.4Management
3.6Culture

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