State Farm Mutual Automobile Insurance Company Employee Review

View all State Farm Mutual Automobile Insurance Company reviews

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Account Representative
Account Service Representative (Former Employee) –  Birmingham, ALSeptember 11, 2018
• Identified customer needs, and market appropriate products and services.
• Assisted management in establishing call guidelines and procedures
Provided efficient, courteous customer service and handled service inquiries from customers
• Data entry & clerical
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Other State Farm Mutual Automobile Insurance Company Employee Reviews

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Horrible Management and office moral.
Former Legal Secretary (Former Employee) –  Metairie, LASeptember 21, 2018
Over worked, low salaries, micromanaged, horrible office moral, management lacks in office policy and pushes workload to others. Company continues to take benefits like activities, Christmas gifts, etc. Overtime is not acceptable unless you are a favorite employee.
Pros
Flexible schedule
Cons
Everything
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Part time Flexible Customer Service Job that I do enjoy.
Customer Service Representative (Current Employee) –  Niles, IllinoisSeptember 21, 2018
I have been with State Farm as a part-time customer service person for almost 3 years. My primary job is to answer the phone, take messages,update payment information and let Policy Holders know if a payment did not go through and try to resolve the issue. Set up monthly auto pays and assist with other office needs. It is a very flexible job and only requires less than 10-15 hours a week to handle the updates.
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Overall rating

3.8
Based on 8,250 reviews
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Ratings by category

3.7Work/Life Balance
3.5Compensation/Benefits
3.3Job Security/Advancement
3.5Management
3.6Culture

Women's ratings

3.0Fairygodboss Score

73%say women are treated fairly and equally to men

58%would recommend to other women

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