State Farm Mutual Automobile Insurance Company Employee Review

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Great place to work
Claims Adjuster (Former Employee) –  Concordville, PASeptember 11, 2018
Enjoyed all my time at State Farm
Made many valuable relationships with many great customers and body shops
Would recommend working for State Farm to all
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Poor environment
Claim Associate (Former Employee) –  Irving, TXSeptember 22, 2018
Management is not consistent. Managers make up rules as they go. Many do a lot of work but get no acknowledgment. Their excuse as to why certain reps are not acknowledged or don't make a lot is "the role is being reviewed". It's been 3 years now. If the same rep goes out for a higher position they are shut down for reasons like "you answered questions slow, or "you don't have enough experience". The expectations of work to be completed is definitely not equivalent to the pay CA's make. People are closing claims with no integrity and being praised for it.
Pros
nice benefits
Cons
treated poorly, bad environment, no integrity
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Good individuals, but poor direction
Office Manager and Agent Intern (Former Employee) –  Dallas, TXSeptember 22, 2018
State Farm is full of amazing people who are genuinely kind. The problem that it faces is that it has become so large and so bureaucratically minded that it is unable to adapt to change. It's policies and procedures are applied uniformly across the nation without regard to regional differences. It is likely with the current culture and leadership it will sadly go the way of blockbuster and I can not in good conscience recommend it as a good investment opportunity.
Pros
Great people
Cons
Poor business acumen and unwieldy bureaucracy
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Overall rating

3.8
Based on 8,255 reviews
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3.7Work/Life Balance
3.5Compensation/Benefits
3.3Job Security/Advancement
3.5Management
3.6Culture

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3.0Personal Development

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