State Farm Mutual Automobile Insurance Company Employee Review

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Not the same
Underwriting Analyst (Former Employee) –  Bloomington, ILMarch 13, 2019
State Farm used to be a customer oriented and employee friendly. Unfortunately their model (using agencies) cannot keep up with the internet model most companies are moving too. The overhead of paying Agent commissions is an albatross around their neck. They now cut corners in every aspect of their business to try and save a few pennies.

They've never been the cheapest premium wise but it was always justified with "better customer service" especially at claims times. That is no longer the case. Its rather sad really, I thought I would be an employee for life but I could not continue to work there with the poor decisions being made and voluntarily left the company for greener pastures.
Pros
Pension plan
Cons
401k match is minimal
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sales and customer service
INSURANCE AGENT (Former Employee) –  csrMay 26, 2019
assist customers
advise customer what coverage they should have
educate customers with coverage
build book of business
sold auto, home, and life
opened and closed office
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Nice call center
ILR Claims Associate (Former Employee) –  Richardson, TXMay 26, 2019
Lots of changes within the environment. Young management team easy to advance if you can deal with constant changes and strict call flow along with quality team
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Overall rating

3.8
Based on 9,657 reviews
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Ratings by category

3.7Work/Life Balance
3.5Compensation/Benefits
3.3Job Security/Advancement
3.4Management
3.6Culture

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