Productive, professionalism and fun place to work
Program Project Specialist I (Former Employee) – Phoenix, AZ – August 17, 2018
In a typical day in my last position I fulfilled management tasks retrieving, reviewing and expediting social security requests. Throughout the day I completed various administrative duties as well, including replying to case managers, case aide, drafting documents and emails. I also provided strong customer service to other agencies such Social Security Administration and Department of Health Services.
Overall, what I have learned is the importance of serving the children that are in the custody of Department of Child Safety by ensuring they receive their vital records in a timely manner.
Management was phenomenal. They are committed to providing training and make sure that performance level meet the department and team requirements. Management displays honesty and truthfulness; addresses problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals.
Hardest part of the day when case workers, case managers and case supervisor are unable to receive vital records in requested time.
My most enjoyable part of the job is when I leave the office, I feel I fulfilled my duties of the day. Especially if it's receiving the vital records for a child which tremendously will assist the child in a current situation.
Need better paying rate
Purpose overall is saving a life of a Child.