Typical day includes employee scheduling,payroll, attendance tracking, problem solving, on-call 24/7, supervision of unionized workers, employee meetings, supervision meetings, purchasing for client needs, report writing and HR functions. I learned high level management functions. Workplace environment has low morale, employees need lots of supervision and progressive discipline to complete job functions. Complex scheduling for 3 residential sites may be considered the hardest part of the job. Helping staff and clients find solutions to their issues is enjoyable..