The job that we do at DHHS is a very beneficial job that services the community that we work in and near, but the pay is minimal for all that we do.
Eligibility Specialist (Current Employee) – Port Huron, MI – October 20, 2018
A typical work day consist of processing cases along with answering the client phone calls, meeting with clients that come in to the office with questions and concerns. Management is decent, depending on whose Unit you are placed in. All of the managers operate differently and have different expectations, which make it more difficult when you switch from one Unit to the other. The culture is one that is not as it should be, which is a leadership, but it is more of a boss style, do as I say with no desire for input from the staff. The hardest part of the job is to try adhere to all of the changes that are made daily so when you think that you have met their expectations, they are changed. The most enjoyable part of the job is servicing the clients.
Servicing the community
Massive workload and trainings without heavy support from management