Office culture was less than desirable. Petty, cliquey co-workers, and lack of addressing this by management made a hostile work environment. They do have extensive training, but how they tell you things will go while you're in training are NOT how it turns out to be! Caseloads are almost double what they tell you in training; the "caseload calculations" aren't realistic for success. While they are trying to change the "culture" of probation, those that have been around do not seem too keen on changing thought processes. They are VERY firm on no overtime/comp time, so hopefully you can be a robot and get everything you need to get done in 40 hours.
Paid trainings, paid vacations, comp time (instead of overtime)
Hostile work environment, high caseloads